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Note: If you already have a PayPal account that you wish to use when signing up through the Payment Wizard or Payment Center, it must be flagged as a merchant account with PayPal. Be sure to use the primary email address on your current PayPal account when signing up for processing. If you have PayPal Checkout enabled and you wish to sign up for PayPal Pro as well, you will want to use the primary email address and same account as your current PayPal Checkout account. If a different email address or account is used, the new PayPal account in your store will not activate. In which case, it will be stuck in a Pending state and you will need to delete it and add it again using the correct email address.
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Sign up for and set up an FDMS Nashville-compatible merchant account
Add an existing FDMS Nashville-compatible merchant account to your store
There are two ways to sign up for PayPal Payments Pro.
Sign in to your My Services page.
From the Open for Business Control Panel, click the Payment Methods link.
Click the Connect Now button next to PayPal Payments Pro.
Read the information then click the Sign Up for PayPal Payments Pro button.
Complete the steps in the PayPal signup and setup process including:
Select an account type.
Enter your business and personal information.
Confirm your email address with PayPal.
Confirm your bank account and credit card with PayPal.
Accept the billing agreement.
Grant API access to Turbify.
A confirmation pop-up window will appear once you have completed all of the steps. Important note: Click the X on the top-right of the pop-up window to close it. Do not click the Continue to PayPal setup button. Clicking this button will cause the authentication process to fail and the PayPal status will get stuck in a pending status.
Your account will remain as pending in the Payment Center until you have completed all necessary steps at PayPal. Once complete, your account will appear as PayPal Payments Pro in the Payment Center.
Important: Once your PayPal Pro account is set up in the Payment Center, you will need to enable the credit cards, display the credit card options in your checkout, then publish your order settings. Note: Your order settings will automatically be published when you open your store for business. Learn more.
Sign in to your My Services page.
Click the Store link.
Go to Payment Center.
Click the Add New Processor button.
Click the Connect Now button next to PayPal Payments Pro.
Read the information then click the Sign Up for PayPal Payments Pro button.
Complete the steps in the PayPal signup and setup process including:
Select an account type.
Enter your business and personal information.
Confirm your email address with PayPal.
Confirm your bank account and credit card with PayPal.
Accept the billing agreement.
Grant API access to Turbify.
A confirmation pop-up window will appear once you have completed all of the steps. Important note: Click the X on the top-right of the pop-up window to close it. Do not click the Continue to PayPal setup button. Clicking this button will cause the authentication process to fail and the PayPal status will get stuck in a pending status.
Your account will remain as pending in the Payment Center until you have completed all necessary steps at PayPal. Once complete, your account will appear as PayPal Payments Pro in the Payment Center.
Important: Once your PayPal Pro account is set up in the Payment Center, you will need to enable the credit cards, display the credit card options in your checkout, then publish your order settings.
Merchant Solutions uses First Data Merchant Services (FDMS) as the payment gateway to process transactions from your store in conjunction with your merchant account. It is only possible to set up a store for online credit card processing with a merchant account that uses First Data Merchant Services (FDMS).
If you need to sign up for a merchant account and you do not wish to use PayPal Payments Pro, you can explore other FDMS-compatible merchant account providers. Once you have been accepted for a merchant account, contact Turbify as described below to set up your merchant account in your store.
If you have an existing merchant account, your first step is to determine if your merchant account is compatible with the FDMS Nashville Platform, and has both RapidConnect and DataWire enabled. Contact your merchant account provider to determine if this is the case. If your merchant account is not compatible with FDMS Nashville, you can still process credit card orders offline. Ask your merchant account provider for a new MID/TID pair for your Merchant Solution account. You should ask them to use the following information in the setup:
Product Name: Store FDMS (g/w)
Product ID:50145
Vendor Name: Turbify
Vendor ID:190
Equipment Code: AA12SU
Equipment Name/Description: YahooAAbaco RCSRS EC GTW
Once the merchant account is set up, the next step is to contact Turbify via telephone to add the merchant account to your store.
Due to recent changes in security practices at First Data, you'll need to contact Turbify via telephone to add an existing merchant account to Merchant Solutions. There's no additional charge for using your own merchant transaction service provider.
Important note for Bank of America customers: If you merchant account is through Bank of America Merchant Services (BAMS), you may need to request a new MID/TID. Just ask your BAMS rep if your current MID/TID are compatible with FDMS RapidConnect, and has DataWire enabled; if not, request one that is.
Go to the Turbify Customer Support page.
If you're not already signed in to your Turbify account, please Sign In
Select your Merchant service.
For Step 1, select Order and Payment Processing.
For Step 2, select How do I process payment?
Click Continue.
Click Call Us, and call the phone number listed on the screen. Note: We cannot process these requests via Chat or Email.
Select Option 4 for ecommerce.
Please have the following information ready when you call. It must exactly match the information that your bank has on file for your merchant account.
Bank name - Name of the merchant account provider who is processing your payments.
Merchant account number - Also known as North Merchant Identifier or Outlet ID. The account number for your merchant account provider. It's mandatory, and though usually 12-16 digits in length, it may be up to 32 digits long. Account numbers longer than this will not be accepted by the system.
MID - Short for Merchant ID, also known as Nashville Merchant Identifier. Your MID is 7 digits long (or 6 digits with a leading zero). MIDs longer than this will not be accepted by the system. The MID isn't the same as your merchant account number.
TID - Your Terminal ID is up to 8 digits long. TIDs longer than this will not be accepted by the system. The TID isn't the same as your merchant account number.
RapidConnect and DataWire enabled - Make sure you verify this with your merchant account provider.
Card types to be enabled - Provide only the cards that your account is capable of processing (Visa, MasterCard, American Express, Discover).
Important: Once your merchant account is set up in the Payment Center, you will need to enable the credit cards, display the credit card options in your checkout, then publish your order settings.
What is Braintree? Braintree is a payment processing service offered by PayPal which allows merchants to process credit card orders. Braintree Direct is the specific platform supported by Yahoo Small Business. Learn more about Braintree Direct.
In order to add Braintree Direct as a payment processor, you will need to set up a Braintree Direct account. Once your account is set up, follow the steps below to add Braintree Direct to your store.
Sign in to your My Services page.
Click the Store link.
Go to Payment Center.
Click the Add New Processor button.
Click the Connect Now button next to Braintree.
On the next screen, enter the gateway credentials that you were given on your Braintree Direct account:
Merchant ID
Private key
Public key
Note: There is no specific number of characters for each gateway credential.
Click the Submit button.
Note: You will be taken back to Payment Center and see Braintree as a payment processor option.
Important: If you receive the following error, please ensure you are using an accurate and active production API credential and not sandbox.
Next, enable the credit cards and display the credit card options in your checkout.
Return to Store Manager and publish your Order Settings.