If you wish to access your business email on third-party applications, you will need to generate an app password. An app password can be generated for iOS Mail, Android Mail, Outlook/Office 365, and other programs. Important: If you are using the Yahoo Mail app, you will use your business email password, not an app password.
Create an app password
- Sign into your business email account.
- Click your name on the top-right. You may be prompted to sign in again.
Mobile users: Go to this link instead: https://mail.turbify.com/accountinfo.
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- Click the Manage Accounts button.
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- Click the Account info link.
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- On the top-left under Account security, click Manage App Passwords.
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- From the pull-down menu, select the appropriate app.
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Note: If you do not see your application, select Other then enter the application's name.
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- Click the Generate button.
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- Click the Click to copy button to copy the app password, then click the Done button.
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- Your new app password will display on the App Passwords screen. Click the x to close the window.
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- Add your app password to your third-party application. Note: If you need to replace an old app password on your third-party application, see this Help Page. Tip: After you generate your app password, you may wish to make a note of it in your mobile device's Notes app then copy/paste it into your mail settings.
Note: To remove an app password, click Remove.
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Delete an app password
If you're not using an app password any longer, or believe the app password may be compromised, you should delete it. You can then create a new one and
replace the old password in your third-party app.
- Sign into your business email account.
- Click your name on the top-right. You may be prompted to sign in again.
Mobile users: Go to this link instead: https://mail.turbify.com/accountinfo.
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- Click the Manage Accounts button.
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- Click the Account info link.
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- On the top-left under Account security, click Manage App Passwords.
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- Click the Remove link for the app password you want to delete.
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- Click the Delete button to confirm removal.
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The app password is now deleted, and devices that used it will no longer be able to send and receive mail. To use your business email account on a mobile device or third-party app, you'll need to create a new app password.
See Also:
