Ratings and reviews impact how search engines and customers make decisions about businesses everyday. Localworks Reviews allows you to monitor and respond to reviews across the Localworks Knowledge Network, so you can continue the conversation and uncover new opportunities to improve your operations and win more business. Localworks Reviews also helps you generate authentic, first-party reviews directly from your customers, which can help you stand out in today's new search experiences.
Why use Localworks Reviews
- Review Monitoring leverages direct integrations with sites across the Localworks Knowledge Network to pull all your reviews, from every location, into a single dashboard so you can stay informed at scale.
- Get alerted the moment Localworks detects a new review. Set up notifications to come in as you get reviews, or on a cadence that works with your schedule.
- Easily respond to reviews directly from Localworks, or click out to the page where a review lives to address negative feedback and acknowledge happy customers.
- Ask your customers to leave you reviews. With Localworks Review Generation, it is very easy to send requests, and collect first-party reviews, which can be added to your website to help drive more business.
How to use Localworks Reviews
- Monitor and respond to reviews:
- Click Reviews in the top navigation bar.
- Click on the Monitoring or Response sub-tab, and click Respond for the desired review. Learn more.
- Set Up Review Email Notifications:
- Hover over your name in the top right corner, and click Account Settings.
- Click Notification Settings, and click Create New Notification.
- Generate First Party Reviews:
- Click Reviews in the top navigation bar.
- Click on the Generation sub-tab, and click Send Invitations. Learn more.
