The articles found were: ""
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Unable to access Turbify email address via WAP
Learn how to view your business email using a mobile device.
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Take a screenshot
Learn how to take a screenshot of your desktop.
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Switch between versions of Yahoo Mail
How to change the mail interface you use on your account.
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Sort emails
Using the Sort feature, you can organize your messages to fit your needs.
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Address an email
Learn how to use address categories and add contacts when you send emails.
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Conversations in business email
The Conversations feature in business email helps you stay organized and reducing clutter in your inbox at the same time.
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Move emails in business email
Learn how to select emails in your account.
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Import your contacts to business email
Learn how to import contacts from Yahoo and other email providers into your business mail account.
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Overview of Yahoo Notepad
Learn to create, organize and manage notes with Yahoo Notepad.
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Will I be charged for clicks on my listing?
Does Localworks bill me for every click on my business listing?
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Create a vacation response
Learn how to send an automated reply from your business email account when you will be away for a while.
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Showing a listing outside of search radius
Displaying business listing within the specified geographic location.
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Filters in business email
Learn how to sort and organize the emails you receive.
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Move emails in business email
Learn how to move emails from one folder to another.
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Delete emails in business email
Learn several ways  to send emails to your Trash folder.
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Empty the Spam folder in business email
Learn about managing messages in your Spam folder.
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Empty the Trash folder in Yahoo Mail
Learn how to delete emails from your Trash.
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Block and unblock addresses in business email
Learn how to manage banned contacts.
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Signatures in business email
How do I create a signature for my business email address?
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Search for messages in business email
Learn how to search for and find emails in your Turbify email account.
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Why am I seeing an "Under Construction" page?
Why is my home page showing as Under Construction?
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Spam
Learn about junk email and some tips for dealing with it.
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Illegal content or goods
Learn what content is not permitted to sell in your store, or send in business email messages.
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What is the Access Manager?
Learn about Access Manager and the roles you can assign for a user.
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Why would I use the Access Manager?
What does the Access Manager do?
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What kind of roles can be assigned with Access Manager?
Learn about the different types of administrator users you can create.
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Who can use the Access Manager?
Learn which plan types have the option to create administrator accounts.
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How do I get to the Access Manager?
How do you give administrator privileges to other users? Try this control panel.
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What's the difference between the Access Manager and FTP Accounts?
Create different types of users: administrators, FTP logins, and logins for protected areas of your store and website.
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Set the expiration date in the Access Manager
Learn how to manage user's access by setting an expiration date.
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How do I update a user's profile?
Learn more on how to edit user roles in the Access Manager.
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Can I use the Access Manager to assign site or FTP access?
Learn where to go to set up users to upload files or password protect your web pages.
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What does "Pending" mean next to a user's name in the Access Manager?
Learn about the Pending user status indicate in the Access Manager.
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What does it mean that a user invitation expired?
Learn how to resend the invitation for an expired user.
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How do I activate my access?
Learn how to enable your Access Manager admin role for Web Hosting, Merchant Solutions, and Store v.1.
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Where can I get help with my login ID or password?
What to do if you can't sign in to your Turbify account.
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I got an error when I tried to activate my access. What do I do?
Learn what to do if you are unable to switch on your administrator login privileges.
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How do I find my next billing date and amount?
Learn how to look up your account renewal date.
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Overview of the My Services page
Your home base for managing your Turbify services. Formerly known as the Business Control Panel.
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Cancel your Turbify account
Learn how to close your services.
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Where can I check my billing information?
Learn how to access, review and update your payment method.
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Will Turbify renew my domain if it is registered elsewhere?
Who is responsible for the billing and renewal of my domain name if it's hosted at a different company than where my website is hosted?
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I let my plan lapse, and my domain registration expired. How can I get it back?
Learn how to get your website back under control after expiration.
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I reactivated my domain name, but I still don't see my site. What's going on?
Why I can't see my reactivated website?
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I received a domain renewal bill or solicitation from another company. Is this legitimate?
I was sent a message from a different registrar asking me to pay for my services. What do I do?
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How will I know if my account is overdue?
Learn how you'll be notified about a past-due account.
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How can I find the past due amount for my account?
Learn how to identify and pay your past due amount.
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How long does it take to reactivate a past-due account?
Learn how soon your account reactivates after your past due billing is brought current.
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Account still shows past-due notice after updating credit card information
What to do if you still see the Pay Now banner after you've added a new payment method
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Access the Email Control Panel
Use the Email Control Panel to add, delete, and manage your users' email addresses.
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Access multiple email accounts
Learn how to access your mailboxes if you own multiple business email and Yahoo Mail accounts.
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Make Business Mail my default email application
Learn how to set your business email as your default email application.
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Can I add more email addresses to my Custom Mailbox plan?
Upgrade your legacy service for the ability to include additional users.
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Sign in and access your business email
Learn how to sign in and access your business email account.
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Set up business emails
Learn how to set up your first email and users.
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Does business email use cookies?
Learn how Yahoo uses browser cookies to keep you signed into your account.
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Domain name automatic renewal info
The auto renewal of your Turbify domain name.
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How do I update my billing information?
Learn how to change your card billing address and expiration date, add a new credit or debit card, add a PayPal account, and change which payment method we bill for your service. If your account is past due, this will bring it current.
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Managing business email accounts
Learn more about email user roles and what permissions admin access allows.
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How will upgrading or downgrading my plan affect my billing charges?
Learn how changing your plan will change your fees.
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Business email POP, SMTP, and IMAP settings
Learn how to set up your email on desktop clients such as Outlook and Mac Mail or mobile devices such as iPhone and Android.
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The "Administration" link is missing from my business email options
Learn how to administer your business email account when the Administration link is missing.
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Can I change the owner's plan or view the owner's billing information?
Is an administrator able to change an account's payment method or account type?
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Confirming your new business mail user
How to ensure that the new account is active.
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Can I create an email address for one of my departments?
Learn how to create business mail addresses for different areas of your business.
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How do I notify my friend or employee that I created an email address for him or her?
How to let friends or employees know about their new business mail account.
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Business email address not active
Learn why an account is still showing Pending in your Email Control Panel and what steps to take.
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On the Email Control Panel, I don't see an edit icon for one of my users. Why?
Learn why you're not able to make changes to an email account.
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Give your business mail users additional email addresses
Learn how to create aliases for your users' mailboxes.
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Re-create a business email address
Learn how to reestablish a business email user account after it's been deleted.
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Why does my Email Control Panel show a new user as pending?
Find out the reason why a new account has not updated to an Active status.
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How to save a user's email before deleting their business email address
Learn how to backup email messages before deleting a user's business email address.
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How many business email addresses can I set up?
Find the number of business mail addresses that come with your plan.
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Add business email aliases
Learn how to create secondary business mail addresses.
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Difference between a mail forward and forwarding email
Learn more about the types of mail forwarding.
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My "From" name doesn't match my name in the Email Control Panel. Why?
Learn about setting the default sending name for outbound email messages.
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Errors sending mail (SMTP)
Learn steps to take when you get SMTP errors sending mail from your POP client.
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Why do messages appear in my POP client but not in my online inbox?
Find out the reason why you receive email in your desktop mail program but not in the online mail interface.
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Check your business email on a mobile device
Learn how to access your emails on an iPhone, Android, Windows, and the Yahoo or Gmail apps.
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Push Mail
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Set up business mail in iOS
Configure the native Mail app to download your messages via IMAP.
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Set up business mail on Android
Add your business email to the native email app on Android devices.
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Set up business email on a Windows 7 phone
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Set up business email in Mac Mail
Learn how to setup your business email addresses on Mac Mail.
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Set up business email in Mozilla Thunderbird
Learn how to add a mail account in Mozilla's POP client.
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IMAP settings Business Mail
Learn how to configure Business Mail using IMAP settings.
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Read HTML email messages
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Set up business email with POP on native iOS email app
Learn more on how to configure Business Mail using POP on iOS devices.
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Errors downloading mail via POP
Learn how to troubleshoot mail receipt issues on a mobile device or desktop mail app.
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Can't send email using POP/IMAP mail client
Troubleshooting issues sending messages from your email client program.
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SMTP sending limits
Learn how many email messages you can send in a day.
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Delete messages from server after downloading into POP client
Learn more about deleting email messages from the Yahoo Mail server after downloading them into a POP client.
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Get started with POP / IMAP
Learn about using POP or IMAP connections for accessing business email.
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Why doesn't an attachment appear correctly?
Learn to troubleshoot issues with opening image files and documents sent to your business mail inbox.
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I tried to set up POP mail, but my email program's test message failed. Why did this happen?
Learn why you may have delivery issues right after ordering a Turbify service.
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I received an invitation inviting me to activate an email address. What does this mean?
Learn what to do when you receive a message to activate a business email account.
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Activate a business email account
Finish setting up your business email account.
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Additional ways to check for new mail
Learn how to see if you have new email messages while signed in to your Turbify account.
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How secure is Business Mail?
Learn about email security.
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Can anyone else read my mail?
Learn more about how your business email is kept private and secure.
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Are computer viruses sent via email a threat to me?
Learn how to prevent downloading of viruses and malware that are sent in messages to your inbox.
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Sending the same email to multiple people
Tips to send the same message to more than one recipient.
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If I send a message to someone, how can I tell if they've received and read it?
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Can I increase a mailbox's storage limit?
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Does mail in my business email Trash or Bulk folders count toward my storage limit?
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Solicited email versus unsolicited email
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I reported something as spam, but it's still coming to my Inbox. Why?
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How do I report harassment, impersonation, or other abuse?
Where can I advise Turbify of misconduct on a domain, email, website, or store?
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As a sender, how can I ensure uninterrupted SMTP access and prioritized delivery?
How to ensure uninterrupted SMTP access and prioritize delivery of emails.
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Turbify Terms of Service
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What is Turbify's spam and abuse policy?
Learn details more about how we locate, investigate, and enforce unacceptable content or behavior on our services.
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How do I report unsolicited mail?
Learn how to report email messages as Spam.
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Download spam emails over POP
Learn how POP accounts deal with spam.
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When I cancel my plan, what happens to my domain name?
Things to consider before you close your Turbify service.
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Move email or hosting to a third-party
Looking to host your email or website with another company, but want to leave your domain registered with Turbify? Learn how.
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Why would I want to keep access to my Domain Control Panel?
Learn the benefits of keeping your unique web address active.
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What is an authorization code?
Learn more about the unique code used to transfer domains.
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Why can't I transfer my domain to another registrar?
Learn about regulations and procedures for domain transfers.
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Will I receive a refund if I cancel my Localworks service before my term is up?
What happens if I cancel my Localworks service early?
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What is Localworks?
Learn more about Localworks and how it manages your listing on sites such as Yelp, Bing, Google, and Yahoo Local
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Where can I find my Localworks information?
Learn how to access and maintain your Localworks account.
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What are listing errors?
Learn how to find the cause of a directory listing error.
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Is Localworks the same as Yahoo Local?
Is Turbify' business listing plan identical to Yahoo's?
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Where can I edit my listing information for Localworks?
Learn how to manage and edit your business listing.
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Where can I see analytics for my Localworks listing?
How can I view my statistics for Localworks?
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Where can I see reputation information (reviews and ratings) for my business in Localworks?
Learn how to access your business reviews gathered by Localworks.
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Check status of Localworks listings
How am I able to see status updates for my business listing?
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How many directories does Localworks submit my business information to?
Learn how many platforms your local listing will be added to.
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Can I use Localworks to opt out of appearing in a directory?
Learn how to remove your business listing from one or more online directories.
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How long does it take for my business information in Localworks to be updated across directories?
Learn about the time it may take for your business listing to be updated in other directory services.
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I'd like to dispute a rating or a review posted on a directory. How do I do that?
Learn more about disputing reviews in other listing services.
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How do I sign up for Localworks?
Learn how to order our business listing service which will submit your business information to 60+ online directories.
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I recently signed up for Localworks, but I don't see any performance, reputation, or listing status data. Why?
Learn about the time frame in which your listing analytics will update after your initial listing submission.
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I have a Facebook page for my business but can't retrieve Facebook Insights data for it. Why?
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Retrieve authorization code
Learn how to find your authorization, transfer, or EPP code for domain transfer away from Turbify.
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What do I do with my authorization code?
Learn more about transferring your domain.
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How do I transfer my domain to a new registrar?
What are the steps to move my domain name management to another provider?
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My new provider says that my authorization code isn't valid. What should I do?
Why do I see an error that my auth or EPP code is invalid?
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What are advanced DNS records?
How to access to make changes or updates to name servers, MX, A, TXT, SRV, and CNAME information.
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What is a hostname?
Learn more about hostnames.
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What is a name server?
Learn how your name server settings affect visitors to your domain.
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Will changes to my advanced DNS settings take effect immediately?
Learn how long it may take your DNS to propagate.
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Will my service be interrupted if I change my advanced DNS settings?
Learn about what can happen when you edit your domain's DNS records.
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Can I use Gmail with my Turbify account?
Learn how to configure DNS settings to use Gmail with Turbify services.
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Change your domain name servers
Learn how to redelegate your domain by pointing nameservers to Turbify.
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What happens when I change my name servers?
Learn about the effects of updating your name servers.
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How can I register new name servers?
Learn how to register your own name servers for your domain.
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If I change my name servers, how will I manage my WHOIS record?
Learn more about updating your domain contact information after changing your DNS records.
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Unable to change name servers
Learn why you might be prevented from updating your name servers.
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I'm trying to update my name servers, but I'm getting an Unable to process your request error.
Learn what can cause errors when registering or changing your DNS records.
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What is a CNAME record?
Learn more about Canonical Name records.
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How do I add, edit, and delete a CNAME record?
Learn how to redirect visitors from specific subdomains to other, different hostnames.
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Why isn't my custom CNAME record resolving?
Learn why some of your DNS settings may not be functioning properly.
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What is an A record?
Learn more about redelegating options for your domain name.
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How do I add, edit, and delete an A record?
Learn how to redirect visitors from specific subdomains to another IP address.
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Can I set up multiple A and CNAME records?
Learn about redirecting the same host name to multiple destinations.
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Why isn't my custom A record working?
Things to look at if the IP address you set in the Domain Control Panel isn't connecting to your hosting service.
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What is an MX record?
You can redirect email traffic to another server and learn about the effects of changing them.
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How do I add, edit, or delete an MX record?
Learn how to redirect your email traffic to another provider by managing your mail server records.
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"Relaying Not Allowed" appears when I try to send email. What's wrong?
Learn how to troubleshoot "Relaying Not Allowed" error message.
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What are domain redirects and what options does Turbify offer?
Learn about domain redirect options.
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How do I set up domain redirects?
Learn how to direct your domain visitors to another website by creating a redirect.
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How do I edit my domain redirect?
Learn how to modify your existing domain redirect settings.
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How do I delete my domain redirect?
Learn how to remove the redirect which points your unique web address to another.
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Why is my domain redirect not working?
Learn why your domain may not be redirecting to its new destination.
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Why does the web address change when I forward my domain?
Learn more about domain forward options.
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Why did my domain forward change?
Learn about Turbify's transition from domain forwards to domain redirects.
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What is a Domain Starter Page?
Learn about the site option that comes with Domains plans.
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Create your Domain Starter Page
Looking for a quick and easy way to create an online presence? Learn about using your starter web page.
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Can I upload my own web page?
Find out if your Domains, Custom Mailbox, or Business Mail plan has an option to publish files to the server.
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How can I make more web pages?
Learn how you can add additional pages to your Domains site.
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Can I delete my Domain Starter Page?
Learn how to remove the Starter Page.
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What happens to my starter web page if I upgrade to a Web Hosting plan?
Learn what happens to your original landing page when you change your plan from Domains.
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What's the difference between a web address and a domain name?
Distinctions between accessing a website directly and it's unique name.
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How long does it take to register a domain name?
Learn about domain registration and activation.
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Who owns the domain name I register?
Learn about domain ownership.
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Can I register more than one domain name?
Learn how to sign up for and manage multiple unique web addresses.
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How can I use another domain name with my current website?
Learn what to do if you decide on using a different domain for your site or store.
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What if the domain name I want is already taken?
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Will the annual renewal fee for my domain name be charged automatically?
Find out more about your domain subscription's yearly renewal.
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What are TLDs?
Learn more about top-level domains.
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Who can register a .us domain name?
Learn more about the .us TLD.
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How do I change the contact information for my domain name?
Update the contact information in the WHOIS for your domain.
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Why should I lock my domain?
Learn why you should keep your domain secured in place.
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What does it mean when my domain is locked or unlocked?
Learn more about this security feature that keeps your domain registration safe.
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How do I lock and unlock my domain?
Learn how to manage the security enhancement to prevent unauthorized transfers to another registrar or web host.
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I don't see domain locking in my Domain Control Panel. Why?
Find out why you may not see the option to unlock your domain.
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Why can't I unlock my domain?
Learn why you may not be able to access the Locking tool.
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How do I sign up for a Domains account?
Learn how to order a Turbify Domains-only plan or add another domain to your existing service.
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What is a Domains plan?
Learn about features included with a Domains account.
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Change domain name
Learn more about switching out domains.
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How do I renew my domain name?
Learn how to keep the registration of your unique web address current.
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How do I report abuse of a Turbify domain?
Learn how to alert Turbify about abusive sites and domains.
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How do I get my website listed in search engines?
Learn how to boost search engine rankings.
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How do I access the Domain Control Panel?
Use the Domain Control Panel to manage DNS and forwarding settings.
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How do I sign up for Private Domain Registration?
Learn how to enable this feature that keeps your personal information hidden from the public in the WHOIS registry.
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Why would I want to activate Private Domain Registration?
Learn more about how this feature can protect your personal information from public view.
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Who can buy Private Domain Registration?
Learn about who is eligible to purchase this security feature that keeps your personal information out of the public eye.
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How does Private Domain Registration work?
Learn more about this feature that protects your personal information from public view.
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If I make my information private using Private Domain Registration, how will third-parties interested in my domain contact me?
Learn more about how this feature affects others ability to get in touch with you.
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Will my contact information ever be revealed if I sign up for Private Domain Registration?
Learn when your hidden registration info may be made visible to third parties.
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Cancel an add-on
Learn how to remove additional services like domain privacy and Website Design from your account.
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Disable Private Domain Registration
Learn how to turn off Private Domain Registration.
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Enable Private Domain Registration
Learn how to turn on your domain privacy after it was disabled.
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If I activate Private Domain Registration, will I still be able to edit my registration information?
Learn more about domain privacy and modifying the WHOIS.
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Use a domain name you already own with your Turbify plan
Redelegate your existing domain by updating the name servers to point to Turbify.
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Can I move my domain name to Turbify?
Learn how to transfer your domain registration to us.
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My domain name has not been associated with Turbify yet. What should I do?
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How do I verify that my website is hosted by Turbify?
Learn how to find your website hosting provider.
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What is redelegation?
Find information about pointing your domain to your service provider.
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What is a registrar transfer?
Learn how to move your domain registration.
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What are Turbify's name servers?
Learn about the default name servers on your Turbify account.
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What is a registrar?
Learn more about domain registrars.
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Who is my registrar?
Learn how to find where your domain is registered.
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What is WHOIS?
Learn about using WHOIS to find domain registration information.
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How can I see my WHOIS record?
Learn how to look up your domain's WHOIS information
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Why am I required to make my contact information available when I purchase a domain name?
Learn why you must provide ownership information for your domain purchase.
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How do I update my contact information if I've redelegated my domain?
Learn who to contact in order to update your domain contact information.
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How long does it take for registration info (WHOIS) changes to take effect?
Learn about global propagation times for updates to your domain contact information.
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How do I change the first and last name in my domain registration information (WHOIS)?
Learn how to change the First and Last Name fields for your domain registered through Turbify.
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Who is my domain name registrant?
Learn more about the contact information on your WHOIS.
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Who is my domain administrative contact?
Learn more about the contact information on your WHOIS.
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Who is my domain technical contact?
Learn more about the contact information on your WHOIS.
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What is ICANN?
Learn about the internet's governing body who is in charge of managing domain names.
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What is Private Domain Registration?
Learn more about protecting your personal information.
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What is domain locking?
Learn to keep your domain safe from unauthorized domain transfers or changes.
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What is Melbourne IT?
Learn why you see Melbourne IT listed on your domain's WHOIS information.
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What are subdomains?
Learn how subdomains can direct site visitors to specific areas of your website.
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What can I do with subdomains?
Learn how to direct your visitors to a subdirectory using a friendly URL.
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How do I create a subdomain?
Learn how to use subdomains to organize directories of your website into sections.
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How do I change or delete a subdomain?
Learn how to edit or remove a subdomain.
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Can I create a subdomain for any subdirectory in my site?
Learn more about subdomains and how to assign them.
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How long does it take to transfer my domain?
Learn what the time frame is for moving your domain from one registrar to another.
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Prepare your domain to transfer to Turbify
Make sure your domain is ready to move from another registrar. -
Can I use my plan while I'm waiting for my domain transfer?
You can manage your account and design your site or store using a temporary web address.
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I already use a domain I registered elsewhere with Turbify. What happens if I transfer instead?
Learn the difference between pointing your domain to another service and moving it to another service.
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What if I still want to manage my domain name with another company?
Learn how to sign up for services using your existing domain.
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Will my DNS settings change when I transfer my domain to Turbify?
Learn how DNS settings are updated when you transfer your domain.
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When I transfer my domain, will my domain expiration date change?
Learn how transferring a domain will affect its expiration date.
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Transfer domain registration to Turbify
Manage your entire plan in one convenient location!
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I started the transfer process. Now what?
Look for an authorization email after initiating the transfer process.
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Find your current registrar or domain WHOIS information
Learn where your unique web address is registered with a public search.
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I started a domain transfer, but I changed my mind. How can I cancel the transfer?
Learn more about undoing a domain transfer.
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My transfer didn't work the first time. How can I try again?
Learn what to do if there's an issue moving your domain to Turbify and you have to restart the process.
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My registrar has locked my domain for transferring.
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I tried to transfer my domain, but my email address was incorrect.
Learn about domain registration information, transfers, and the registrant / administrative contact email addresses.
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I keep seeing an error that my authorization code is invalid.
Why do I see a authorization code invalid message?
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My transfer authorization email was sent to the wrong email address. What do I do?
Learn how to update your contact information and get a new copy of the message to approve your domain transfer.
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My domain was registered for 10 years, and now I can't transfer. What do I do now?
Learn long-term registration might prevent you from transferring your domain name to Turbify from another registrar.
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Turbify glossary: A
Learn some of the more common web hosting, domain, and store terms and what they mean.
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Turbify glossary: B
Learn some of the more common web hosting, domain, and store terms and what they mean.
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Turbify glossary: C
Learn some of the more common web hosting, domain, and store terms and what they mean.
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Turbify glossary: D
Learn about common web hosting, domain, and store terms and their definitions.
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Turbify glossary: E
Learn some of the more common web hosting, domain, and store terms and what they mean.
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Turbify glossary: F
Learn some of the more common web hosting, domain, and store terms and what they mean.
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Turbify glossary: G
Learn some of the more common web hosting, domain, and store terms and what they mean.
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Turbify glossary: H
Learn some of the more common web hosting, domain, and store terms and what they mean.
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Turbify glossary: I
Learn some of the more common web hosting, domain, and store terms and what they mean.
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Turbify glossary: J
Learn some of the more common web hosting, domain, and store terms and what they mean.
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Turbify glossary: K
Learn some of the more common web hosting, domain, and store terms and what they mean.
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Turbify glossary: L
Learn some of the more common web hosting, domain, and store terms and what they mean.
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Turbify glossary: M
Learn some of the more common web hosting, domain, and store terms and what they mean.
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Turbify glossary: N
Learn some of the more common web hosting, domain, and store terms and what they mean.
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Turbify glossary: O
Learn some of the more common web hosting, domain, and store terms and what they mean.
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Turbify glossary: P-Q
Learn about common web hosting, domain, and store terms and their definitions.
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Turbify glossary: R
Learn about common web hosting, domain, and store terms and their definitions.
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Turbify glossary: S
Learn about common web hosting, domain, and store terms and their definitions.
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Turbify glossary: T
Learn about common web hosting, domain, and store terms and their definitions.
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Turbify glossary: U
Learn about common web hosting, domain, and store terms and their definitions.
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Turbify glossary: V
Learn about common web hosting, domain, and store terms and their definitions.
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Turbify glossary: W
Learn about common web hosting, domain, and store terms and their definitions.
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Turbify glossary: X-Z
Learn about common web hosting, domain, and store terms and their definitions.
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Payment processing glossary
Learn the definitions of common payment processing terminology.
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Unable to change plan to Web Hosting Basic, Advanced, or Premier
What to do if you get an error while changing your plan.
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Can I sign up for more than one plan?
Learn how to add more websites or domains to your Turbify user account
-
How do you calculate my bill?
Learn how Turbify gauges and adjusts the payment for your services.
-
I'm getting an error when I try to place an order. What do I do?
Steps to take if you can't complete your order.
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If I order multiple domains, will they automatically be forwarded to my other plan?
Learn more about domain forwarding.
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Send email announcements
Learn about promoting your new website or store.
-
Create a mailing list
How do I set up a customer contact database?
-
Should my business have a blog?
Learn more about blogs.
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Why is my site content important?
Learn why the text, links, and images on your web pages are crucial to your business.
-
What's a tagline?
Learn how to create a slogan for your business.
-
How can I make sure my photos look great?
Tips for having quality images on your website.
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Why are links to my site important?
Learn how links to your site can help your search ranking.
-
What does "quality links" mean?
Request links from respected, trustworthy sites to boost your site's credibility.
-
Get involved with specialized directories
Learn more about online directories.
-
How do shopping-comparison sites work?
Learn how shopping engines and websites function.
-
How can I get the same links as my competition?
Learn how to connect to the contacts of your business competitor's websites.
-
Get reviews of my business
Learn how to receive ratings for your business.
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How can I add and edit meta tags?
Learn how to add and modify meta tags on your web pages.
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How to write your title tags
Learn about the meta data which will be used for search results, bookmarked pages, and browser tabs.
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How to write your page description
Learn how to write a summary of your page content.
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View a website's meta tags
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What is a Sitemap?
Learn more about sitemaps and what they do and do not do.
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How do I make a Sitemap?
Learn how to create Sitemaps and and submit them to search engines.
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What does it mean that my site has been submitted to Yahoo Search and Google?
Learn about search engine indexing.
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Understand search results
Learn how search engines work and how you might improve your website's ranking or SEO.
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Difference between a search engine and a directory
Learn more about online searches and directories.
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How do I edit page descriptions?
Learn how to add or change meta data including keywords and keyphrases on your store.
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How do I create text links in my store pages?
Learn about adding HTML links in your store pages.
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How to order from a Turbify store
Learn to place an order from a store.
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How do I design my store?
These are the options on how to get started building your storefront.
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How do I open my store for business?
A step-by-step guide to starting up your Merchant Solutions website.
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How do I get a merchant bank account?
Learn how to apply for a payment processing account.
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Do you accept international stores?
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Glossary of store terms
Learn phrases associated with our Merchant Solutions platform.
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How to use a store gift certificate
If someone purchased a promotional code on an ecommerce site as a present for you, learn how you can exchange it for something you want.
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Why am I seeing "Under Construction" when I go to my domain name?
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Choosing a building tool - Building with Web Hosting and the File Manager or Store Editor
Decide between the options you have to create your ecommerce site.
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Create your site using Store Editor
Learn the steps to build your store and get online quickly.
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Choosing an HTML editing tool for your store
Learn pros and cons of using an HTML editor for building your Merchant Solutions store.
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Domain redirect setting change
Learn about updating or adding a hostname for your store.
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Create and update your profile information
Learn how to set up and amend your Turbify personal account data.
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Important information for merchants with domains hosted outside of Turbify
Learn about steps store owners should take if their domain is registered elsewhere, and isn't redelegated to their Merchant Solutions or Store v.1 plan.
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Find your store account name (store ID)
Learn where to find the identification name for your online business.
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Buyer and merchant security in Merchant Solutions
Learn how you and your customers are protected.
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Set items as unorderable
Learn how to prevent products from being ordered.
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Switch to Merchant Solutions
Learn about moving your online store to Turbify Merchant Solutions.
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Does Merchant Solutions comply with the PCI DSS?
Learn more about Merchant Solutions and PCI Compliance.
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Merchant Solutions SPAM policy
Learn more about the Merchant Solutions spam policies.
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Where can I go to report illegal or offensive behavior to Turbify?
Reporting abuse and terms of service violations to Turbify.
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Will my customers be notified or see if I mark their orders fraudulent, cancelled, or returned?
Learn more about customer notifications when orders are fraudulent, cancelled, or returned.
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Can I dispute a rating I received from one of my customers?
Learn what you can do about a poor customer rating.
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How do I report spam from a Turbify store?
Learn how to let us know if you're receiving junk mail from a Merchant Solutions store.
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What are Merchant Solutions APIs?
Learn about Application Program Interfaces you can use to interact with your catalog, order manager, checkout, and payments.
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Apply for an API Partner ID
Learn how to sign up for Partner Access in order to make API calls.
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Why was my application for partner access declined?
Learn why your API token application was not accepted.
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Does a merchant need an API partner ID?
Find out if merchant account owners need a Partner ID to make API calls.
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Add a partner to your store's API access list
Learn how to add an API partner in Real-time Links.
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What is a partner access token?
Learn about using partner access tokens for making API calls.
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I'm a merchant. How do I manage partner access and tokens?
Learn how to add, renew, and revoke tokens for API access to your store
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I'm a partner. How do I manage my tokens?
Learn how API Partners can manage their tokens.
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Where can I find my partner access token information?
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Renew an API token
Learn how to extend or refresh an expired access token.
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How do I revoke a token?
Learn how to cancel API access tokens
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Can I edit a token expiry date?
Learn about changing an API token expiration date.
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What level of support is provided for Turbify APIs?
Learn what Turbify can and can't help you with when it comes to APIs.
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Catalog API beta release known issues
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Where can I find my most recent statement?
Learn how Merchant Solutions and Store v.1 merchants can view their store fees billing statements.
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How transaction fees are calculated?
Learn more about how revenue share charges are calculated.
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How do I cancel my Turbify Store v.1 domain?
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Catalog Manager features
Learn about features that will help you organize your products.
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Catalog Manager Tutorial
Learn how to upload your products using the Catalog Manager.
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Edit your products in Catalog Manager
Learn how to use the Catalog Manager to quickly and easily edit your products.
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How do I delete products in Catalog Manager?
Learn how to permanently remove items in the Catalog Manager.
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Set up unique codes for item options
Learn how to use your Catalog Manager to set up item options and unique codes for each item option.
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Update option-based product codes
Learn how to update your option-based product codes individually or via a CSV file.
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Why weren't some products updated when using Edit Selected?
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Locate products in Catalog Manager with quick search
Learn a fast way to find items in the Catalog Manager.
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Locate and filter products in Catalog Manager
Learn how to use advanced search tools to locate specific items in the Catalog Manager.
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How do I create, edit, and delete tables in Catalog Manager?
Learn more about adding, removing, and making changes to tables in your store catalog.
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Add, edit, or remove attributes from tables
Learn about modifying table attributes in the Catalog Manager.
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Upload and download product catalog using .csv file
Learn how to manage your items using a downloadable spreadsheet.
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How do I publish my catalog?
Learn how to make your catalog update go live in your store.
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Catalog Manager Tutorial: Build your catalog
Get ready to add products to your store
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Catalog Manager Tutorial: Add your first item
Learn how to add products to your store catalog
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Catalog Manager Tutorial: Add options in the store fields
Learn how to add attributes like size and color to items in your product catalog.
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Catalog Manager Tutorial: Manage your inventory
Learn how to adjust prices, quantity on hand, and other item attributes.
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Catalog Manager Tutorial: Create a new table
Reorganize your inventory using tables in the Catalog Manager
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Catalog Manager Tutorial: Manage your catalog offline
Learn how to edit your product catalog using upload and download
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Catalog Manager Tutorial: Publish your changes
Learn how to get your catalog live and online
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What do the Fraudulent, Returned, and Cancelled options mean in the Order Manager?
Learn about setting transaction flags for orders.
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What is the purpose of the Bounced Message Email field?
Learn how to receive notification of undeliverable email messages you sent to shoppers.
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Button-padding
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How can I specify which item attributes to display on section pages?
Learn how to control which product attributes are displayed when products appear on a section page.
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Rearrange items, categories, and links in your store
Learn how to move and change the order of products and sections using the Contents field.
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Order XID
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Difference between the Store Editor Types and Catalog Manager Tables
Comparison of the Store Editor Type and the Catalog Manager Table and how they function.
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Locate the CVV and CID
Learn how to find the Card Verification Value and Card Identification on a credit card.
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Upload multiple images to your store
Send multiple product pictures to your catalog at once.
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What are the implications of allowing items with unrecognized options?
Learn about the risks and benefits of allowing items with unrecognized options to be ordered.
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Items with unrecognized options
Use caution when creating products with unrecognized options.
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How can I find items with unrecognized options in my store?
Learn how to locate products that have unrecognized options.
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What are store-reserved names?
Learn about item option names which can interfere with store functions.
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Set up a page redirect
Learn how to create a meta refresh page redirect using Store Editor.
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Void a transaction
Learn how to cancel an authorized transaction before its batch is submitted.
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Set up online payment processing through FDMS
Get ready to take credit card payments in your store using First Data Merchant Services.
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Name field
Learn about an area on your item pages which will identify your products.
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Page-title field in Store Editor
Learn more about the title tag in Store Editor.
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Description field
Learn how to create a good descriptions for your store pages.
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Keywords field
Learn more about the Keywords field in Store Editor.
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Price field
How to set the price for an item in your store
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Images in Store Editor
Learn about the requirements and options for your product pictures.
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Page-elements field
Learn how to control the display of page-elements in your store pages.
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Contents-format variable
Learn how to control how product contents are displayed on Category (section) pages.
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Nav-buttons
Learn how to rearrange the order of your global navigation links.
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Template-background-image
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Tagline-content
Learn how to add text or HTML to the right side of your header section.
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Specials-title variable
Learn how to set the title for your home page specials area.
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Company-name-text
Learn how to display your business name as plain text in Store Editor.
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Contents-border-color
Learn more about the Contents-border-color variable.
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Contents-navigation-background-image
Learn which variable controls the background image for your store's navigation.
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Message-title variable
Learn how to set the headline for your home page Message section in the Store Editor.
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Change the display order of payment options in checkout
Learn how to control the order of payment options that appear to buyers in checkout.
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Header-background-image-height
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Orders and revenue from cross-sell pairs
Learn about reports for orders that contain cross-sell rules.
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Orders and Revenue Driven by all Cross-Sell methods
Learn more about orders and revenue driven by Cross-Sell.
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Create additional coupon instances
Learn how to add coupon instances to a single-use coupon series.
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Coupon conversion rates
Learn how to determine the conversion rates for your store coupons.
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Calculate the Minimum Purchase Amount
Learn more about the minimum order value settings in Coupon Manager.
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Alternate Shipping Credit
Creating a coupon for free shipping? Learn how to fill out the Alternate Shipping Credit field.
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Social-enable
Learn about the Social-enable variable.
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Facebook Application ID
Learn more about social media sharing and using a Facebook Application ID
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Attribute formats in Catalog Manager
Learn about the different attribute formats in your store catalog.
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Sign in to Store Editor
Learn how to access the main design tool for your online ecommerce business.
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How can I make the changes in my editor live?
Learn how to publish your store modifications to the web.
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Create a section or subsection in Store Editor
Learn how to add a category page.
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Create an Item page
Learn how to add products using Store Editor.
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Using the Advanced Editor toolbar
Learn how to enable the Advanced Editor toolbar in Store Editor and set it as the default toolbar.
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Online privacy links
Online resources to assist you with a Privacy Policy and related regulations.
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Customizing navigation buttons in the Store Editor 2.0
Learn how to customize Navigation Buttons in the Store Editor 2.0
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Changing navigation button order
Learn how to customize the order of navigation buttons on your store pages.
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Removing navigation buttons
Learn how to remove Navigation Buttons from your store pages.
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Editing button text in Editor 2.0
Learn how to change the text for your sections in Store Editor 2.0.
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Changing navigation bar position (Editor 2.0 templates)
Learn about changing Navigation bar position.
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Changing navigation button appearance (Editor 2.0 templates)
Learn how to customize your navigation buttons appearance in Store Editor 2.0.
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Using custom button icon images (Editor 2.0 templates)
Learn how to use Custom Button Icon Images (Editor 2.0 templates)
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Removing the Yahoo Shopping logo
Learn how to delete the Yahoo Shopping logo from your navigation bar in Store Editor 2.0.
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What is the difference between publishing the Store Editor, publishing the Catalog Manager, and publishing your Order Settings?
An overview of what gets published with each Merchant Solutions tool.
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Create the required About Us page for Design Wizard themes
Learn about building your required store information page.
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Using the Publish Changes and Publish All buttons in Store Editor
Make updates to your website live on the internet by publishing them.
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Supported fields for CSV files
Learn how to format product data for importing into your store.
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Create a CSV import file using Notepad
Learn how to create a text file in CSV format to add or update products in your store.
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Create a CSV file using Microsoft Excel
Learn how to mass upload your product data using a spreadsheet.
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Uploading files to reference in HTML
Learn how Store v.1. merchants can import files.
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Resolving gen-sym## and other database upload errors
Learn how to resolve errors encountered during CSV uploads to your store's database.
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Rearrange the navigation buttons of sections in Editor 2.0
Learn how to reorder your navigation buttons in Store Editor 2.0.
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What is RTML?
Learn more about the markup language used in Turbify Merchant Solutions templates.
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Using the RTML template editor
Learn about using the Template Editor to manage RTML elements.
-
Add links to multimedia files and documents in your store
Learn how to link to PDF, music, or video files on your store pages.
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RTML - Creating a new template
Learn how to create new RTML templates for use within your store.
-
Upload your store database (CSV) and images using FTP
Learn how to publish your product catalog, item pictures, and other store files using File Transfer Protocol.
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Upload database files in Store v.1 stores
Learn about creating CSV files for your catalog of products and how to transfer the data to your store.
-
Font Samples for text as images
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RTML - Basic concepts
Learn about the programming language that is used in Store Editor templates.
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RTML - Sample template
Learn how to create a basic RTML template.
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RTML - Multiple expressions
Learn about RTML- Multiple Expressions
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RTML - Optional arguments
Learn about RTML-optional arguments
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RTML - Nested expressions
Learn about RTML nested expressions
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RTML - Colors
Learn about defining RTML colors.
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RTML - Images
Learn how to render images with RTML.
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RTML - Object properties
Learn how to define object properties in RTML.
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RTML - Global variables
Learn about using global variables in RTML.
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RTML - Local variables
Learn about using local variables in RTML.
-
RTML - Conditionals
Learn about using conditional expressions in RTML.
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RTML - Iteration
Learn about iteration in RTML.
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Database uploads to Store Editor
Learn where to find information about uploading product data using a CSV file.
-
RTML Operator reference
Learn the function of RTML operators.
-
Add HTML to store pages in Store Editor
Learn how to add custom code to your store pages.
-
Upload animated GIFs
Learn how to use animated GIF files in your store.
-
Add an inset image to a product page
How do I include another picture for an item in my store?
-
Where can I find my store pages on the internet?
How to determine the URLs - or web addresses - of your online business.
-
Create a form or questionnaire for a store
Learn how to build forms for your Merchant Solutions store.
-
Create order options for sizes, colors, and styles
Learn how to set various attributes for your products.
-
Create Monograms and/or Inscriptions as order options
Learn how to set up personalized item choices for your customers.
-
Set up incremental pricing for an item
Learn how to add additional costs for product options in your store.
-
Set up downloadable items
Learn more about offering products that your customers will need to pay for in order to download.
-
Create a link to another website
Learn how to create off-site links in Store Editor.
-
Create an email address link in Store Editor
Learn to make a clickable mailto: link.
-
Customize your store home page
Learn how to personalize your home page.
-
Add trademark and copyright symbols
Learn how to enter special characters into your site pages.
-
Set up Quantity Pricing
Learn how to set up Quantity Pricing using the Price and Sale-price properties.
-
Add meta tags to Store Editor pages
Learn about adding meta tags and keywords to your store pages.
-
Changing a page layout
Learn how to change the default layout of your store.
-
Enter a sale price for items
Learn how to set up special lower pricing for your products.
-
Change the About Us page email address
Learn how to update your email contact information in Store Editor.
-
Cut or copy an item to a new section in Store Editor
Sometimes items in your store can belong in more than one section, so we'll show you how to copy an item from one section to another. You can easily move items from one section to another as well.
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Customizing your page title in Store Editor 2.0
Learn how to optimize your page titles for best search results.
-
Feature a product or section on your store's home page
Learn how to add and remove products or sections as featured products or specials on the front page of your store.
-
Adding specials directly from the homepage
Learn how to easily add and removed featured products right from your homepage.
-
Changing the format of specials
Learn how to change the format of specials when using Store Editor 2.0.
-
Editing the appearance of specials as thumbnails
Learn how to change the text appearance of special items in Store Editor 2.0.
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Editing the text of specials as thumbnails
Learn how to modify the text for as thumbnails specials in Store Editor 2.0 stores.
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Get started with Store Editor
Learn how to begin building your store.
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Pricing and options in Store Editor
Learn more about adding and editing item options for your online business.
-
Resolving publishing problems in Store Editor
Learn how to fix your store's publishing issues.
-
Delete a page in Store Editor
Learn how to remove item and section pages from your store.
-
Change the orderable minimum quantity for an item
Learn how to set the minimum number of items a shopper can add to the cart.
-
Set a minimum order amount
Learn how to set the lowest dollar amount required to checkout.
-
What is the difference between the ID and Code fields?
Learn about the properties which identify item and section pages, how they generate, and how to customize them.
-
Displaying options on separate lines
Learn how to manage your item options display properties.
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How do I change the base file name of an item image?
Learn how to rename uploaded image file names.
-
Enabling the new Site Search
Learn more about new options for your store's search feature that will help your customers find the items they want on your site.
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Will publishing Store Editor publish my saved Site Search changes?
Learn more about publishing your Site Search settings.
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Search result settings on the Site Search Settings page
Learn how to manage the options when customers are looking for specific products on your store.
-
Visual Display Settings on the Site Search Settings page
Learn how to customize the appearance of your search results page.
-
Search filter settings on the Site Search Settings page
Learn more about filter settings in Site Search Settings.
-
Category IDs for the Categories for category drop-down feature
Learn how to find section IDs in Store Editor.
-
Enabling promoted items for the new Site Search
Learn how to set up your site search to display promoted products first on the search results page.
-
New Site Search known issues
Learn what to do if you see any complications in your store's search settings and results.
-
Social media sharing feature
Enable your customers to share your products to Facebook, Twitter, and Pinterest.
-
Enabling the Social Media Sharing feature using the Design Wizard
Learn how to connect your store to Facebook using an easy method.
-
Enabling the Social Media Sharing feature using Store Editor
Learn about adding Social Media Sharing features to your store.
-
Enabling the Social Media Sharing feature using the SOCIAL-SHARE RTML operator (custom templates)
Learn about enabling Social Media Sharing on custom RTML templates.
-
Can I choose not to display one of the Social Media Sharing feature options?
Learn how to hide social media sharing for various channels.
-
Can I disable the Social Media Sharing feature on individual product pages?
Learn how to turn off social sharing on item pages.
-
Change the Facebook "Like" button color
Learn how to change the look of the Facebook Like color.
-
How do I get a Facebook Application ID?
Learn how to set up a Facebook Application ID.
-
How to administer Facebook Pages for your products
Learn about managing items in your Facebook Pages.
-
How to enable and use Facebook Insights
Learn how to turn on Facebook Insights.
-
What's a Twitter hashtag, and how do I create one for my store?
Learn how to add a Twitter hashtag to your store.
-
Generic templates in Design Wizard
Find out whether generic templates are best for you.
-
Pre-designed templates in Design Wizard
Find out whether pre-designed templates are best for you.
-
Choosing the header option best for your store
Learn how to configure your header in Design Wizard templates.
-
Adjust the size of your logo
Learn how to change the dimensions of your logo if needed.
-
Choosing a color palette suited to your logo color
Learn how to select a color scheme to compliment your store logo.
-
Edit your logo to match your header background
Does your logo have a different background color than your store header? Learn how to fix it.
-
What information does my store need?
Learn about basic information included in professional looking online stores.
-
Why is migrating with custom templates not recommended?
Things to consider when deciding when to migrate your store.
-
What do I need to do before moving my Store Editor 2.0 design to the Editor 3.0 templates
Learn how to prepare to upgrading to the new templates.
-
How can I remove the featured products section from my home page?
Learn how to remove the Featured Products (specials) area from your store's front page.
-
How can I specify which attributes to display in the featured products section?
Learn how to set what elements are shown with specials.
-
Copying variables before migrating
Learn how to record your variables and their values for migration to Store Editor 3.0 templates.
-
Creating a list of pages with Custom Types
Learn how to get a record of pages using Custom Types before upgrading to Store Editor 3.0.
-
Top navigation templates
How to decide if top navigation is right for your site.
-
Side navigation templates
Learn about side navigation templates and how they compare to top navigation.
-
Which version of Store Editor am I using?
Learn how to tell which version of Store Editor you are using.
-
Referencing variables in your CSS
Learn about Variables and how they work in conjunction with CSS.
-
Creating a CSS object in Store Editor
Learn how to add custom CSS to your store.
-
Upgrade your store to Store Editor 3.0
Learn about using the Design Wizard to upgrade your store's themes and templates.
-
Get started with the Add Product Wizard
-
Benefits of the Store Editor 3.0 templates
Learn about features of the templates available with Store Editor 3.0.
-
Can I roll back to the previous templates?
Learn about reverting your store to the Editor 2.0 templates.
-
Advanced template edits with CSS
Learn how to use CSS to customize your store.
-
Hiding the code field on product pages
Learn how to hide the item code or SKU field on your product pages.
-
Hide the Price field
Learn how to add CSS to mask the display of the cost of your products.
-
Store Editor Variables overview
Learn about the page where you can make global changes to background colors, fonts, text, and more.
-
Override a variable
Find out how to override a global setting on a specific page in your store.
-
Add a custom variable
Learn how to add and define custom variables in the Store Editor.
-
Account variables
Learn about the Account variables appear at the top of the Variables page in the Store Editor 2.0.
-
Colors and typeface variables in Store Editor 2.0
Learn about managing text colors and fonts in Store Editor 2.0.
-
Image Dimensions variables
Learn how set the height and width of your item images.
-
Page Layout variables
Learn about Page Layout variables.
-
Page Properties variables
Learn about variables for store pages.
-
Store Properties variables
Learn about Store Property global settings, what they are, and how to use them.
-
Global variables
Learn how to update your store's background and color scheme.
-
Header variables
Learn how to control the look of text (font size, color,) and upload images or text to the header region of your pages.
-
Navigation link variables
Learn more about making global changes to the links in your store's navigation.
-
Home Page Contents variables
Learn how to control the look of headers (font, font size, and color) and the content on your Home page.
-
Body Contents variables
Learn how to control the appearance of headers for Product (Item) pages and Categories (Section) pages.
-
Product Text variables
Learn how to set text the appearance in various places of your store
-
Footer variables
Learn how to make changes to the bottom area of your store pages.
-
What types of stores should use the floating cart?
Learn when using a floating cart is recommended.
-
Install the Floating Cart and Mini-Cart
Learn how to enable the Floating and Mini-Carts.
-
Floating Cart support for store tags
Learn how to add the Floating Cart to your Web Hosting store pages using HTML.
-
Floating Cart Known Issues
-
Mini-cart Settings
Learn how to manage your store's Mini-cart.
-
Floating Cart Settings
Learn how to configure and customize your floating cart.
-
Custom Content Area in Floating Cart Manager
Learn where to add content using plain text or HTML.
-
Enable the Shipping Calculator
Learn how buyers can calculate their shipping costs in the floating cart.
-
Coupon Code section in the floating cart
Learn how give an option to add a coupon in the floating cart.
-
Free shipping offer in Floating Cart Manager
Learn how to offer free shipping when a customer reaches a required minimum order amount.
-
Insert line breaks and paragraph breaks using HTML
-
Manual setup options for the floating cart
Learn how to manually install floating cart and mini-cart in Store Editor 2.0 templates.
-
Inserting the Floating Cart script using Store Editor
Learn how to enable the Floating Cart using the Store Editor.
-
Inserting the Mini-cart ID using Store Editor
Learn how to use the Mini-cart ID for Floating Cart positioning when using Store Editor.
-
Inserting the Floating Cart script using third-party design tools
Learn how to enable the Floating Cart when using third-party design tools for your store.
-
Inserting the Mini-Cart ID using third-party design tools
Learn about using the Mini-Cart ID to position your Floating Cart in third-party editors.
-
Inserting the floating cart RTML operator
-
Examples of mini-cart and floating cart placement
-
Primary Font Settings in the floating cart
Learn how to customize font types and color settings for your floating cart.
-
Floating cart Text Link Settings
Learn how to edit text link fonts and colors that appear in the Floating Cart.
-
Background, header, and footer settings in the floating cart
Learn how to further customize your floating cart's background, header, and footer.
-
Button Settings in the floating cart
Learn how to edit font type and colors for the buttons that appear in the floating cart.
-
Mini-Cart Icon
Learn how to upload and publish a custom Mini-Cart Icon within the Floating Cart Manager.
-
Floating cart Icon Settings
Learn how to make changes to the colors of various icons within the floating cart.
-
Using CSS to customize your Floating Cart appearance
Learn how to enable and edit the CSS for your Floating Cart, and how to revert to the default settings.
-
Is my store open for business?
Learn how to tell if your store is ready to begin selling products and processing orders.
-
Apply for online credit card processing
Get ready to accept payments for your products.
-
What is the difference between the Store Editor and the Store Manager?
Learn what you can do with Store Editor and with Store Manager.
-
Store Manager Index
Learn about the various sections you'll see when you access the Store Control Panel.
-
Turbify System Status page
Check for updates regarding issues that may impact your account.
-
Why am I seeing the error message "Too many pending requests"?
Learn why you may see an error when multiple processes are running.
-
Choosing a checkout flow
Learn more about controlling which pages display in your checkout.
-
Place Shipping and Billing information on the same page
Learn how to reduce the amount of pages in your checkout by combining different areas into one.
-
Add headers, footers, and side-bar regions
Learn how to wrap your shopping cart pages with HTML enhancements.
-
Using CSS for the checkout progress indicator
Learn how to add customized labels to guide shoppers through your checkout pages.
-
Use images for the Progress Indicator
Learn how to use you own images as checkout progress indicators.
-
Customize individual checkout buttons and links
Learn how you can edit the visual style of certain elements in your shopping cart, shipping, billing, and other ordering pages. -
Show or hide checkout regions on a specific page
Learn how to change whether to display checkout regions on a page.
-
Add a message to checkout pages
Learn how to provide additional instructions or information to your customers during checkout.
-
Add HTML or JavaScript to your checkout pages
Learn how to add code or scripts, such as tracking code for a search advertising campaign, to your checkout pages.
-
Show or hide the Order Review page
Learn how to turn the Order Review page on or off.
-
Adding, hiding, and editing fields in sections
Learn how to set up, remove, and modify sections and fields in your checkout flow.
-
Customize your checkout pages using CSS
Learn how to download and upload the CSS file for your checkout pages.
-
Basic visual customization options
Learn more about customizing your checkout pages.
-
Select special order handling
Learn how to enable and disable special handling options for downloadable goods, gift certificates, and billing address collection.
-
Select where a new field can be displayed
Learn how to choose where to position a custom field in your checkout.
-
Select a field type
Learn about the input fields you can add to your checkout pages.
-
Validation rules for fields
Learn how to use validation rules in your checkout.
-
Add values to form fields
Learn how to create options and special behaviors for default and custom fields in your checkout pages.
-
Add a plain text field
Learn how to add custom text fields to your checkout pages.
-
Checkout & Registration Manager Overview
Learn about configuring and customizing the checkout process for your store.
-
Add new fields to your checkout pages
Learn how to create and customize new fields.
-
Customizing the design of Checkout pages
Learn the many ways you can personalize your shopping cart and ordering areas of your store.
-
Location and display of the shopping cart section
Learn how to change placement of the shopping cart in your checkout pages.
-
Edit link destinations in checkout pages
Learn how to set URLs in the Checkout & Registration Manager.
-
Customize global checkout button styles
Learn how to make changes to global button styles on your checkout pages.
-
Display a company logo image in the shopping cart
Learn how to show your company logo in the shopping cart pages.
-
Display your company name as text in checkout
Learn how to show your company name in the shopping cart pages.
-
Checkout & Registration Manager glossary
Learn about common terms used in Checkout & Registration Manager
-
Edit your global font style
Learn how to customize the font in your shopping cart pages.
-
Enable and disable Customer Ratings
Learn how to start collecting feedback from customers that buy from your store.
-
Hiding a section/field
Learn how to remove a section or field from your checkout flow.
-
Delete a custom field
Learn how to remove a field you created in the checkout process.
-
Add Gift Options
Learn how to add gift wrapping and message options for your customers.
-
Enable the cookie check alert
The process in which your store will remember an item that a customer has placed in their cart.
-
Customize the help text for fields
Learn how to add helpful hints to assist customers during checkout.
-
Make fields required in checkout
Learn how to create mandatory fields in the ordering process.
-
Set the order button to increment item quantity
Learn how to change what an Order button does if the shopper already has that item in their cart.
-
Show or hide the currency symbol
Learn how to hide or display the dollar symbol for prices in your checkout pages.
-
Custom fields help
Learn about modifying Page Sections.
-
Checkout settings help
Learn about checkout settings such as special order handling, link destinations, and gift wrap settings.
-
Troubleshoot Checkout & Registration Manager issues
Find help for resolving Checkout & Registration Manager issues. Learn about common errors.
-
My progress indicator graphics are wrapping to two lines. What's wrong?
Learn why your custom progress indicator graphics aren't displaying correctly.
-
Upload and reference images using a secure URL
Learn how to import files and create a web address using SSL.
-
Can I use my own help popup for the CVV field?
Learn how to create your own CVV help text.
-
I can't access the Progress Indicator tab. What's wrong?
Learn why you don't see the Progress Indicator tab in the Visual Customization area of Checkout and Registration Manager.
-
Checkout and Registration buttons usage - where buttons appear
Learn when and where buttons appear at checkout and what they do.
-
Exporting values from the Order Confirmation page
Learn how to export order variables for third-party applications.
-
The links in my checkout region are returning page not found errors. How do I fix this?
Learn why you see page not found errors in checkout where your HTML should be displayed.
-
My cross-sell text is not appearing. What's wrong?
Learn why your cross-sell title is not displaying in custom checkout pages.
-
The CSS I applied to my custom checkout regions is affecting the entire page. What's wrong?
Learn about applying CSS classes, inline styles, and embedded stylesheets to your checkout pages
-
My sidebar is overlapping the main body contents on checkout pages. What's wrong?
Learn more about editing body contents on checkout pages.
-
Set a minimum order value
Create a lower limit for store purchases.
-
Set a maximum order value
Set an upper limit on store purchases
-
Show or hide the other billing address section
Learn how to change whether the Other Billing Address Section is always displayed or is collapsed until selected.
-
Collapse sections with no input errors
Learn how to make it easier for buyers to correct ordering input errors.
-
Create a Catalog Request form
Learn how to manage your catalog request form in your checkout.
-
Create a Catalog Request Confirmation page
Learn how to customize your Catalog Request Confirmation page in your checkout.
-
Enable Catalog Request
Learn how to opt in to the Catalog Request option which displays on your checkout pages.
-
Changes to CSS in Checkout & Registration Manager
Learn how to keep your CSS customizations with the new Checkout and Registration Manager.
-
Why am I being warned about non-secure (http) links?
Learn the reason behind the Checkout & Registration Manager warning for http links in checkout pages.
-
Customer Manager Overview
Learn more about your shoppers by using the Customer Manager.
-
How do I see a customer's order history?
Learn how to view all orders placed by a particular customer.
-
How do I view a customer's information?
Learn how to access a registered customer's account information.
-
What are filters used for in Customer Manager?
Learn more about filter options.
-
How do I generate and download reports?
Learn how to generate and download reports for your registered customer data.
-
How do I search for a specific customer?
Learn how to a search for and find a specific customer in Customer Manager.
-
Can I sort customer information displayed in the customer table?
Learn how to sort the Customer Manager table information.
-
Add, edit, and view customer notes
Learn how to attach notes to your registered customers account information.
-
Total order value
Learn how to view the total dollar value of all orders a customer has placed since registering with your store.
-
How average order value is calculated
-
What does "last order date" mean?
Learn how to identify the most recent purchase from a customer.
-
Order status history
Learn what is tracked in shoppers' order history.
-
What does the order number link do?
Lean how to quickly access past orders in Customer Manager.
-
What does "Item Count" mean?
Learn about "Item Count" in the Recent Orders table, and the Order History table.
-
What does total orders mean?
Learn about the Total Orders column of the customer table and Total Number of Orders on the Customer Information page.
-
I know a customer has placed more orders than are displayed in their order history. Where are the rest of the orders?
Learn why a buyer's entire purchase history may not be showing in Customer Manager.
-
How long does customer and order data take to update in Customer Manager?
Learn how much time is needed for modified orders to appear in the Customer Manager.
-
Customer Registration overview
Enable sign in options for your store using a Yahoo, AOL, Facebook, or Google user ID.
-
Do customers have to register using Yahoo, Google, AOL, or Facebook user IDs?
Learn about requirements for registering your customers.
-
What are the benefits of OpenID?
Learn about the perks of enabling your customers to register in your store using Yahoo, Google, AOL, or Facebook user accounts.
-
What is the reorder function?
Learn how registered customers can reorder a product.
-
How can customers update their account information?
Learn how your registered customers can edit their user information.
-
Enable customer registration for your store
Learn more about setting up customer registration.
-
Installing and enabling customer registration for Editor 3.0 templates (standard and custom templates)
Learn about using Customer Registration in your store.Â
-
Is Customer Registration supported for stores built using Web Hosting tools?
Learn more about this customer loyalty feature.
-
Guest checkout options
Settings you can select if your customer initially does not register an account with your store.
-
Enable customer registration with a Facebook ID
Allow your shoppers to sign into your store using social media credentials.
-
Customer Registration URLs
Learn how to specify pages someone will land on after they register an account with your store or when they cancel the account setup.
-
Will re-running the Design Wizard reset my template settings?
Learn what changes will occur when you switch your template.
-
Google user IDs and primary domains
Learn more about the relationship between Google's OpenID and specific domain names.
-
The Saved Cards feature
How to give shoppers the option to retain payment information for easier checkout.
-
How do I enable Saved Cards for my store?
Learn how to set up a feature which will allow your customers to keep their payment information stored.
-
Can customers change their trusted computer settings once a computer has been designated as trusted and able to use saved cards?
-
Add custom fields to registration, customer account, and shipping/billing pages
Learn how to configure customized fields in the checkout process.
-
Customizing the Sign In and Register pop-ups
Learn about customizing your Sign In and Register pop-ups with CSS.
-
How do I change the Sign In and Register link colors?
Learn about changing the look and hue of links in Customer Registration.
-
Customer Registration CSS reference
Learn about the cascading style sheet elements that are available to customize the look and layout of your clientele's enrollment process.
-
Can I customize customer registration buttons?
Learn how to make visual style changes to your shopper's sign in process and account.
-
Can I edit the registration confirmation email?
Learn how to make changes to the email sent to your customers after they register in your store.
-
Why is there a "Publish Order Settings" link with a red asterisk in my Store Manager?
Learn about making and publishing changes to your store.
-
Use the Real-time inventory feature
Learn how to set up automated inventory for your store.
-
Using the Database Inventory feature
Would you like your customers to know if your products are in or out of stock? Learn how to enable and edit the settings for this option.
-
Create a table-based shipping rate
Learn about one of the popular options for shipping rules.
-
Create a Flat Rate Charge shipping rule
Find out 3 ways that you can charge a flat rate for shipping.
-
Create a shipping rate by percentage
Learn how to create a percentage-based shipping rate.
-
Set up Order Confirmation and Shipment Status Emails
Learn how to enable sending of order and shipping update emails to your customers.
-
Showing the availability of products
Learn how to use the Availability field in your Store Editor and Catalog Manager.
-
Customize the order button
Learn how to customize the add to cart button in your store.
-
Gift certificate guidelines
Learn more about following gift certificate protocol.
-
Add, upload, and edit inventory data
Learn various methods to populate your inventory database information.
-
Inventory
Learn how to set up and manage your product availability.
-
Troubleshoot Order Settings issues
Find answers for resolving problems related to order settings.
-
When is available inventory checked when using database or real-time inventory?
Learn about the conditions when available inventory is selected.
-
Store Manager Preferences
Learn how to access and manage settings for your Store Control Panel.
-
Password-protect your store
Learn how to block your entire store from view to those without login credentials.
-
Customer Ratings: How it works
Learn how to ask your customers for feedback and view the results.
-
Page Not Found error handling
Learn how to create a custom 404 page for your store.
-
Why do I need a merchant account, Braintree account, or PayPal to open my store?
Learn about setting up a payment processor for your online business.
-
Common questions about domain names
Learn more about how your website name works.
-
Change your domain destination
Find out how to redirect your domain to your Web Hosting home page or Merchant Solutions store home page by using the Domain Traffic Option (DTO).
-
Using statistics in Merchant accounts
Learn all about viewing statistics for your store
-
The difference between a store customer and a visitor
Learn how store reporting differentiates site visitor and customers.
-
View Customer Ratings statistics
Learn how to read your customer rating statistics.
-
Store activity reports
Learn how to generate a monthly, weekly, or daily activity report for your store traffic.
-
Enable the PayPal APIs for Turbify
Learn more about what's needed to connect PayPal to your store.
-
Selecting PayPal Checkout transaction settings
Learn how to set up processing options for PayPal Checkout orders.
-
Show PayPal as a payment option
Learn how to manage your PayPal display settings in Checkout & Registration Manager.
-
Shipping address confirmation
Learn about PayPal Checkout settings for verifying your customer's address.
-
Upload a logo or header image for PayPal checkout pages
Learn to upload your own logo or header image for PayPal checkout pages.
-
Showing the order review page when using PayPal as payment option
Find how to show or hide the Order Review page for PayPal transactions
-
Capture funds for an order
Learn how to capture funds for orders placed in your store using PayPal.
-
Reauthorize an order
Learn how to reauthorize an order placed with PayPal Checkout.
-
Void an authorization
Learn how to void an authorization for an order placed in your store using PayPal.
-
Issue a PayPal refund
Learn how to give a full or partial refund for a PayPal order.
-
Choose PayPal as a payment processor
Learn about our preferred provider for processing orders.
-
Viewing the daily/monthly settlement reports at PayPal
Learn how to access your fees, payments, credits, and debits in PayPal.
-
View the transaction history report at PayPal
Learn how to find and download a record of your customer payment history.
-
Can PayPal be displayed in the payment methods selections?
Find out if PayPal can be shown as a payment method at checkout.
-
Buyers unable to pay with PayPal
-
How many times can I request an authorization on a PayPal order?
Find out about re-authorizing PayPal orders.
-
Can I submit a partial void on a PayPal transaction?
Find out if you can void only part of a PayPal order.
-
Who do I contact if there is a problem using PayPal?
Learn who to contact for PayPal issues.
-
Glossary of PayPal terms
Learn the definitions of several terms you will see regarding PayPal.
-
Making PayPal Checkout inactive as a payment option or deleting
Learn more about temporarily or permanently removing PayPal Checkout as a payment method in your checkout pages.
-
Getting started with PayPal Checkout
Learn how to set up PayPal Checkout as a payment method in your store.
-
PayPal Checkout order processing
Learn how to process orders using our preferred method and its various transaction settings.
-
Export order data changes in support of PayPal Checkout integration
Learn about the updates to PayPal Checkout export order data.
-
I'm getting orders marked PayPal that show credit card numbers. What's wrong?
Learn why you might see a credit card number in a PayPal order details.
-
Is Checkout & Registration Manager integrated with PayPal Payments Pro?
Find out if PayPal Pro can be used in the Checkout and Registration Manager
-
Require a PayPal account
Learn how to change your settings to only allow checkout with a PayPal log in.
-
PayPal status shows as "Pending"
Reasons your PayPal status may appear as "Pending" in the Payment Center, and what to do about it.
-
Viewing your PayPal manual transaction history
Learn how to access and review your manual transaction history for PayPal.
-
Hide or display PayPal as a payment option in checkout
Learn how to control your PayPal display settings in Payment Center.
-
Processing orders with PayPal Payments Pro returns a card not supported error. What's wrong?
Find out why you see a "card not supported" error with PayPal Pro.
-
PayPal error during checkout: Unable to communicate with the payment processor
Learn what to do if shoppers get an error message when placing orders using PayPal.
-
PayPal error 10002: "You do not have permissions to make this API call"
-
What is PayPal Payment Review?
How PayPal Payment Review helps reduce fraud.
-
What is PayPal Seller Protection?
-
Process credit card orders
How to capture sales made on your store using your First Data Merchant Solutions (FDMS) or PayPal Pro merchant accounts.
-
Submit credits
Learn about processing full and partial refunds.
-
Modify an order
Learn how to make changes to a purchase after it has been placed. You can add or remove items, change shipping methods, update tracking information, and more.
-
Accept a new credit card type in your store
Find out how to add a new payment method type for online processing.
-
Reduce fraud
Learn how to keep ordering fraud to a minimum.
-
What do I do with a suspect order?
Learn what to do if you believe an order is fraudulent.
-
When will the funds be transferred to my account?
Learn about order processing options and when funds are deposited to your account.
-
How can I make sure the customer's credit card is valid?
Learn how to utilize Risk Tools to validate credit cards used in your store.
-
Process orders manually
Learn how to manually process, refund, and void orders.
-
How do I resolve a dispute?
Learn what you can do to resolve issues between you and a consumer.
-
Mark suspect orders
Learn how to mark suspicious orders as fraudulent.
-
Real-time authorizations
Learn how to enable or disable real-time authorizations for purchases.
-
Add custom pay methods
Learn how to add your own payment methods.
-
Useful Order Manager features
Learn how to look up orders, modify orders, and place orders on hold.
-
Process credit card orders offline
Learn about processing orders through your own point-of-sale terminal.
-
Collecting catalog requests
Learn how to set up Catalog Requests.
-
Payment Processing Index
Learn about both ways to process credit card orders.
-
How long will authorizations last for my orders?
Find how long a charge authorization is valid.
-
How long will the credit card information be displayed with my orders in the Order Manager?
Find out how long you can see credit card information in your orders.
-
What is the Reverse Authorization function and why do I need to use it?
How to reverse authorizations in compliance with Visa regulations.
-
How do I create a custom order mark?
Learn how to add and remove your own order mark type.
-
Retrieve orders in classic Order Manager
Looking for information on your store's sales? You have many ways to view, summarize, print, and even export customer purchase data.
-
About orders
Learn about information included in the order details.
-
Order Tracking
Learn how to update the status of items that have been ordered or shipped.
-
Online credit card processing
Learn more about authorization, capture, settlement, and other components of online sales transactions.
-
Warning signs of fraud
Learn what to look for when reviewing orders for possible fraud.
-
Why is there a red asterisk next to the Orders link?
Learn what it means when you see the red asterisk next to Orders in the Store Manager.
-
Overview of AVS
Learn all about the Address Verification System.
-
Orders including items with inscription information
Learn how to spot orders with inscriptions in the Order Manager.
-
Get a copy of order emails automatically sent to you
Learn how to receive notifications when you get new orders.
-
Print orders
Learn about various options for printing your orders, invoices, and packing slips.
-
Export orders in classic Order Manager
Learn how to export multiple orders in various formats for use in third-party applications.
-
Real-time delivery of orders to your web server
Get help with setting up real-time links in your store for processing sales.
-
Real-time interface to external tax and shipping calculation systems
Learn how to set up individual Real-Time tax and shipping calculation.
-
Mail Order Manager
-
Export your orders to QuickBooks
Learn how to export orders to QuickBooks.
-
Plain text export format
Learn how orders exported to plain text are formatted
-
Export orders to XML format
Learn about exporting orders to XML format for use in third-party applications.
-
Merchant Solutions order format
-
API domain names and IP addresses for real-time integrations
Learn about our updated API domains and which IPs you need to whitelist.
-
What is Page Redirect Manager?
Learn more about using 301 redirects.
-
Create a redirect in Page Redirect Manager
Learn how to set up a path from a deleted item or section area to a new one for SEO purposes.
-
Editing redirects in Page Redirect Manager
Learn how to make changes to the path from a deleted item or section area to a new one for SEO purposes.
-
Delete redirects in Page Redirect Manager
Learn how to remove 301 redirects.
-
Create, edit, and delete redirects using CSV upload
Learn how to set up, modify, and remove 301 redirects using a spreadsheet. -
Publish redirects in Page Redirect Manager
Learn how to publish 301 redirects.
-
Can I revert changes made to my redirect rules?
Learn how to change your 301 redirect settings back to the last saved version.
-
Can I use relative links in my redirects?
Learn what types of links you can add in Page Redirect Manager.
-
What's a 301 redirect or permanent redirect?
Learn about creating a 301 redirect for your store pages.
-
Add a promotional banner to your store (Editor 2.0)
Learn how to include a promo offer to the top of your web site.
-
Can stores hosted on the Web Hosting side of the account use Promotions Center?
-
Add a disclaimer about coupon and promotion combinability
Learn how to add a message to your checkout to let your buyers know about your coupons and promotions.
-
Show promotion banner in your store
Learn steps to take if your sale notification image isn't displaying.
-
What is a promotion?
Learn what types of discounts you an create in your store.
-
Create a promotion
Learn how to set up percentage and shipping discounts in your store.
-
Promotion Status
Learn more about the different statuses of your offers in Promotions Center.
-
Promotion Ranking
Learn how to arrange the hierarchy of sales in your store.
-
Promotions are active, but can't be used
-
Coupon combining
Learn more about combining coupons with promotions.
-
Promotion combining
Learn more about associating one promotion with another.
-
Adding the PROMO-CATEGORY RTML operator
-
Known issues in Promotion Center and Design Wizard templates
Learn about current issues relating to some Merchant Solutions features.
-
Enable your Sitemap
Learn how to generate your sitemap.xml file.
-
Verifying site ownership with Google
Learn how to confirm domain ownership for use with Google Search Console.
-
What is the Sitemap feature?
Learn more about the sitemap.xml file.
-
Does having a Sitemap increase my ranking in search results?
-
Trackable Link - An Overview
Learn how to track traffic through links to any page in your site.
-
How do coupons work in my store?
Learn how coupons will work with your store.
-
Export a mailing list from your orders
Learn how to export your customer's email addresses and import them to your business email contacts.
-
Increase sales and site traffic
What can I do to bring more customers to my store?
-
Create an Affiliate program with Track Links
Learn more about giving a percentage of sales to other sites that link to you.
-
What statistics can I see from track links?
Learn how you can sort your Track Links.
-
Create a coupon
Learn how to set up an offer to attract new customers to your store, reward loyal customers, or move discontinued items.
-
What can I include in the coupon code?
Learn about valid characters for coupon codes and maximum coupon code length.
-
Overview of mailing lists
Learn about grouping together customer contact information.
-
Send bulk email to your customers
Who to contact for mass email marketing services.
-
Overview of Cross-Sell Manager
Find out how cross-selling can help increase your average order size.
-
What does a shopper see when I use the Cross-Sell feature in my store?
Learn about the Cross-Sell shopping experience.
-
Set up a Cross-Sell discount
Learn how to set up a discount on cross-sell items to encourage additional purchases.
-
Set Cross-Sell Start and End Dates
Learn how to set time-frames for displaying cross-sell items.
-
Upload Cross-Sell rules in a table
Learn how to set Cross-Sell rules for multiple items using a table.
-
Overview of Coupon Manager
Learn how to create and manage coupons for your store.
-
Search engines
Learn how meta tags and page titles work and how to add them to your store. Learn about submitting your site to search engines.
-
Mailing lists in Merchant Solutions
Managing your customers' email address information.
-
Cross-Sell Index
Learn all about setting up cross-sell promotions to increase your sales.
-
Pay affiliates with cash
Learn how to offer cash payments to your affiliates.
-
Pay affiliates with store credit
Learn how to offer store credit to your affiliates.
-
Set up trackable links for an affiliate
Learn how to create identifiable URLs for business associates to which they can refer customers and receive store credits.
-
Create and manage gift certificates
Learn more about gift certificates for Merchant Solutions.
-
Does my site include a robots.txt file?
Learn if Turbify adds a robots.txt file to the root directory of your domain.
-
Can shoppers enter multiple coupons during checkout?
Learn how many coupons per order that a customer may enter.
-
Simple Promotional Email
Learn how to announce the opening of your store.
-
Get started with Simple Promotional Email
Learn how to announce your store opening with a promotional email message.
-
Create a coupon with Simple Promotional Email
Learn about including a coupon with your Simple Promotional Email.
-
Highlight products with Simple Promotional Email
Learn about including selected items with your promotional email.
-
Enable your product catalog for search engines and third-parties
Get help with enabling your catalog.xml file.
-
How do I customize Cross-Sell placement and appearance?
Learn how to change the layout and properties of Cross-Sell items using CSS.
-
Use the product detail page cross-sell, auto-suggest, and custom pricing label features
Learn how showing related products on your item pages can increase sales.
-
How do I set up rules in Cross-Sell Manager?
Learn more about configuring item settings in Cross-Sell Manager.
-
Always and never show items rule
Learn how to control if an item is shown to a shopper as a Cross-Sell item.
-
One of my items has both a sale price and a discount price. Which will be used?
Learn what price will be shown to shoppers for Cross-Sell items.
-
Use auto-suggest
Learn about using Auto-Suggest to automate the display of Cross-Sell items to shoppers.
-
Can I create a discount rule for auto-suggested items?
Learn about setting discount rules in the Cross-Sell Manager.
-
Will auto-suggest recommend products no longer orderable from my store?
Learn about auto-suggest handling of items which can no longer be ordered.
-
Why have my auto-suggest recommendations changed?
Learn how auto-suggested items will update over time.
-
Should stores just opening for business use auto-suggest?
Learn why new stores should delay the enabling of auto-suggested cross-sell items.
-
Can other stores access my data?
Learn if your sales and navigation histories can be accessed by other stores.
-
How do I add Cross-Sell to my cart page?
Learn how to display related items in the cart to increase sales.
-
How do I add Cross-Sell to product detail pages?
Learn how to display related items on your product pages to increase sales.
-
What will Cross-Sell look like on my product detail pages?
Learn how to preview the appearance of Cross-Sell items in the Store Editor.
-
How many cross-sell items can I display on my pages?
Learn how to control the number of cross-sell items displayed to shoppers.
-
Why are suggestions missing for some products?
Learn why auto-suggest won't display for some items.
-
How do I create custom pricing labels using Cross-Sell Manager?
Learn how to customize the display of cross-sell items.
-
Items are missing from the Selected Items and Cross-Sell Items pull-down menus
Learn why you may not see all inventory items when setting up Cross-Sell rules.
-
Sort, filter, and download coupon lists
Learn about managing your coupon lists.
-
Standard and single-use coupons
Learn the differences between coupon types.
-
Include and exclude items from a coupon offer
Learn more about Including and excluding items from a coupon offer.
-
Update the redemption status of single-use coupons
Learn how to update a coupon status with a .csv file.
-
How many coupon instances can be included in a single-use coupon series?
What is the maximum number of voucher codes that a merchant can have in a one-time set?
-
What's a coupon code prefix?
Learn more about what is used to begin single-use coupons.
-
Can I change the banner background color in the Simple Promotional Emails I send?
Learn how to modify the banner color of your promotional email.
-
My cross-sell reports do not show data from the last two days
Learn why you do not see recent data in your cross-sell reports.
-
Where do I find product page cross-sell code?
Learn how to download the code to enable cross-sell on your item pages.
-
Why should the coupon code included in my Simple Promotional Email be less than 20 characters?
Learn about email layout problems that can result from long coupon codes.
-
Include targeted coupons in Simple Promotional Email
Learn about including targeted coupons with promotional emails.
-
Will cross-sell items be shown for items that can't be ordered?
How do I set cross-sell products for unorderable ones?
-
Promotional tools in Merchant Solutions
Learn how to bring people to your site and encourage additional purchases.
-
Risk Tools Overview
Learn how to eliminate bad or fraudulent transactions on your store.
-
Set AVS rules
Learn how to manage the Address Verification System in Risk Tools.
-
Set CVV rules
Learn about Card Verification Value codes and American Express CID verification.
-
Enable and disable Risk Tools
Learn how to turn on and off AVS and CVV rules to help manage possible fraudulent orders.
-
Make CVV a required field for checkout
Learn how to require your customers to enter the Card Verification Value to place an order.
-
Set a minimum order amount for AVS and CVV rules
How to enable AVS and CVV rules for more expensive purchases.
-
AVS codes
Learn the meaning of various AVS response codes shown for international orders.
-
View and sort risk statistics
Learn how to view Risk Tools reports.
-
Pending Review status
Learn more about how orders get marked depending on AVS and CVV responses.
-
What will my customer and I see with Risk Tools enabled?
Learn what customers will see based on the rules AVS and CVV you have set up.
-
How Discover Card handles CVV information
Learn more about CID or Card Identification Data and how to manage it in your store.
-
IP blocking Overview
Learn about IP address blocking to limit fraud.
-
Block an individual IP address
Learn one way to help prevent fraudulent orders.
-
Block a range of IP addresses
Learn about an area of your Risk Tools which will allow you to prevent orders from being placed.
-
Remove an IP address from the Block List
Learn how to delete an IP address you've blocked.
-
What is an IP address?
Learn about static or dynamic Internet Protocol addresses.
-
What is CIDR?
Learn about Classless Inter-Domain Routing.
-
What will a customer coming from a blocked IP address see?
The message that a shopper will receive if the number assigned to their computer or other device's network interface was impeded by a merchant's order settings.
-
What are the signs of a suspect order?
Learn to spot the warning signs of possible fraudulent orders.
-
Is there a limit to the number of entries in the IP Block List?
Learn about limitations on the amount of IP addresses that can be blocked from placing orders.
-
How can blocking dynamic IP addresses prevent legitimate orders?
Learn how stopping fraudulent orders using the IP Blocking page may also stop genuine orders.
-
Why can't I enable Risk Tools?
Learn about requirements for using Risk Tools.
-
Will Risk Tools affect exported orders?
Learn more about downloading orders and the CVV Response Code.
-
Can IP addresses be falsified or spoofed?
Learn how fraudsters can use a false IP address when placing an order.
-
Set up UPS Real-Time Rates for your store
Register and activate a UPS account to automatically calculate shipping costs.
-
Set up shipping rates and rules
Learn how to manage the guidelines and costs for sending products to your customers.
-
Add or change shipping methods
Learn how to manage your shipping methods in Shipping Manager.
-
UPS Shipping Settings
Learn about configuring shipment calculations, tools, and options when using integrated UPS shipping.
-
Use the Shipping & Tax Test tool
Learn how to test and evaluate ordering scenarios.
-
Offer shipping methods using UPS Real-Time Rates
Learn more about setting up shipping rules with UPS.
-
Offer free shipping
Learn about several options to avoid shipping fees for your products.
-
Edit registration information for integrated UPS functionality
Learn how to access and make changes to your UPSÂ registration information.
-
Process shipments via UPS
Learn more about processing your shipments using UPS.
-
Print UPS shipping labels
Learn about producing UPS shipping labels.
-
Track packages after shipment via UPS
Learn more about tracking your UPS shipments.
-
UPS WorldShip® Overview
Learn all about using UPS WorldShip®.
-
Exporting orders to UPS WorldShip®
Learn how to export orders for shipping with UPS WorldShip®.
-
UPS WorldShip® Export - included fields
Learn more about the fields that are exported to UPS WorldShip®.
-
Get a copy of UPS WorldShip® software
Learn how to obtain the UPS WorldShip® software.
-
Void a UPS shipment after processing
Learn about voiding UPS shipments through your account or by contacting UPS.
-
UPS Shipment History
Learn what's included in the UPS Shipment History.
-
Process multiple shipments for one order via UPS Shipping Tool
Is it possible to process multiple shipments for one order using UPS?
-
UPS shipping methods
Learn details about UPS shipping methods.
-
Do I have to use UPS to ship my packages?
Is UPS my only option for shipping orders?
-
Do I receive a discount on shipping fees if I use UPS with my Merchant Solutions account?
Find out if you get a discount for shipping via UPS.
-
Can I change the shipping method chosen by the customer before processing with UPS?
Find out if you can change the shipping method selected by a customer.
-
Do I have to use official UPS Methods in checkout to ship with UPS?
Find out if UPS shipping methods are required during checkout.
-
Merchant Solutions UPS shipping features
Learn what integrated UPS shipping options are available for merchant accounts.
-
Can I use UPS WorldShip® with Merchants Solutions Starter accounts?
Find out if UPS WorldShip® is supported by Merchants Solutions Starter accounts.
-
Printing labels to the UPS thermal printer
Learn how to print labels to the UPS printer (Zebra LP 2844, Zebra S4M, or Zebra ZP450).
-
Shipping Manager Overview
Learn about settings for use with integrated UPS shipping.
-
UPS Shipping Tool
Learn what you can do with the UPS Shipping Tool.
-
UPS WorldShip®
Automatically calculate international shipping rates for your orders.
-
Restrict shipping by country
Learn how to manage orders to foreign countries
-
Using the Import Tracking Numbers feature
Learn how to import UPS tracking numbers for easier order management.
-
Offer free shipping over a certain dollar amount
Learn how to configure free shipping in Shipping Manager.
-
Reference Fields for UPS settings
Learn more about Reference Number shipping settings.
-
Troubleshoot errors when importing from WorldShip
Learn how to troubleshoot errors when importing from UPS WorldShip.
-
UPS unavailable error handling
Learn how to handle orders made if UPS is unavailable.
-
Opening .csv files with Excel
-
Why do my checkout pages show UPS disclaimers?
Find out why you see UPS disclaimers in checkout pages.
-
Set up shipping rules in the Shipping Wizard
Learn how to set up and edit your shipping rates.
-
I do not see a link to Shipping Wizard. Where can I find it?
Learn what may cause the Shipping Wizard link to not be accessible.
-
Complete international shipment forms online
Learn more about creating international shipment forms.
-
Which international forms are available to complete?
Descriptions of international shipping and commerce forms and when to use them.
-
Complete a Commercial Invoice
Learn what to do if your international shipment contains items of commercial value.
-
Complete a U.S. Certificate of Origin
Learn how to verify the country in which goods being shipped were manufactured.
-
Complete a NAFTA Certificate of Origin
Learn when you should complete a NAFTA Certificate of Origin.
-
Complete a Shipper's Export Declaration
Learn what you'll need in order to ship single commodities valued at more than $2,500 USD or commodities requiring a license or license exception.
-
Can I complete international forms after creating the shipment?
Learn more about completing international forms after creating the shipment.
-
Can I edit international forms after they've been created?
Learn more about modifying international forms after they have been created.
-
Print international forms
Learn more about printing forms for international orders.
-
Where can I get more help with international forms?
Resources for learning about and completing international shipping forms.
-
Create and void UPS return shipments
Learn how to create and void UPS return shipments.
-
UPS return service options
Learn more about UPS return service options.
-
How much do UPS return shipments cost?
Learn more about the cost of return shipments.
-
Setting a default UPS return shipment option
Learn how to set up a default return shipment option.
-
Print UPS return shipment labels
-
What is UPS Paperless Invoice?
Learn more about sending invoices electronically.
-
Why doesn't the "We Ship via UPS" logo appear in checkout?
Learn when the We Ship via UPS logo appears in checkout.
-
Replace the store ID in an order number in order and shipment status emails
Create a custom prefix to replace your store account name in order notifications.
-
Customize the sender ("From") name in order and shipment status emails
Learn how to add a new From name for your order and shipment emails.
-
UPS rates used in checkout
Learn how to choose which UPS rates your customers see.
-
Rates shown in the UPS Ship Tool
Learn how to display Negotiated or Published Rates when processing a shipment.
-
What is UPS carbon neutral shipping?
Learn more about a feature which reduces the emissions produced by the transportation of your sold products to your customers.
-
What is the UPS Pickups Tool?
How to schedule package pickups from within your Shipping Manager.
-
How do I create a pickup request?
Learn about the option to have UPS pick up your packages for delivery.
-
How do I see rates for a pickup from UPS?
Learn how to view UPS pickup rates.
-
How do I cancel a pickup request?
Learn how to opt out of a UPS delivery pick up.
-
Status messages shown in the UPS Pickup Status tool
Learn which status messages you may see in the UPS Pickup Status tool.
-
How do I locate a pickup request number (PRN) for a scheduled pickup?
Learn how to find the UPS PRN in Shipping Manager.
-
What is business email?
Learn more about business email.
-
What if I currently have my domain pointing at my Store and a custom MX record set up so I can host my mail elsewhere?
-
What is Store Files?
-
What are the benefits of Store Files over the old Files upload tool in Store Editor?
Learn about the features of Store Files.
-
Does Store Files replace the files upload tool in Store Editor?
Learn how the Files upload tool has been upgraded to Store Files.
-
How do I access Store Files?
Learn how to get to and manage your Store Files.
-
How do I upload a file using Store Files?
Learn more about uploading images and documents to link to your store pages.
-
How do I preview image files in Store Files?
Learn how to see your uploaded files.
-
How do I publish files in Store Files?
Learn how to publish all uploaded and staged files.
-
How do I publish individual files in Store Files?
Learn how to publish only selected files.
-
Status column in Store Files
Learn what status means in Store Files.
-
How do I delete files using Store Files?
Learn how to remove published Store Files.
-
Where can I find the relative file path and secure URL for a file I've uploaded?
Learn how to find the URLs to your uploaded and published Store Files.
-
Export uploaded file information to CSV format
Learn how to create a CSV file for your Store Files data.
-
Can I see the last publish time for files in Store Files?
Learn how to find when your Store Files were last published.
-
Do I need to move my store's lib files from the old Files upload tool to Store Files?
Find out if you need to do anything with previously uploaded store files.
-
Are the lib files I uploaded prior to the Store Files release serving from the Yahoo Content Delivery Network?
Learn if your older store files are being served from the Yahoo Content Delivery network.
-
Store Files caching
Learn more about how files on our content delivery network are cached.
-
Can I still access the old Store Editor Files upload tool?
Learn if you can still use the Store Editor Files upload tool.
-
What are store tags?
Learn about creating and using store tags to display information related items in Catalog Manager.
-
Store Tag Wizard
Learn where to go to easily generate and copy product code snippets to insert in your store pages.
-
Store Tag Modules
Learn how to copy item and section module code and add them to your pages.
-
All store tags
A list of the HTML snippets for your product catalog which you can add to your pages if you're using Web Hosting for your online business.
-
How to use store tags
Learn how to pull and display product data from Catalog Manager for use in HTML pages.
-
Special Tags
HTML snippets which will allow you to add an Order button and a View Cart link on your pages if you use Web Hosting for your store.
-
Store tag syntax guide
Learn the basics of store tag syntax so you can construct your own tags easily.
-
Create an item's options store tag
Learn how to add product options to your Web Hosting store pages using HTML.
-
Create an item's price store tag
Learn how to make price store tags for your products.
-
Create an item's image store tag
Learn how to add product images to your Web Hosting store pages using HTML.
-
Create an item's inset store tag
Learn how to make inset store tags for your products.
-
Create an item's icon store tag
Learn how to make icon store tags for your products.
-
Item options are not being carried over to shopping cart
Learn what to check for when item options settings are not seen at checkout when using Store Tags.
-
Store tag error codes
Learn about issues with the embedded HTML code for your products and cart, what causes them, and how to fix them.
-
What kind of taxes do I need to set up in my store?
Learn how to manage different types of taxes on your store.
-
Manage Taxes Overview
Learn more about the page where you can add, edit, or delete tax rates.
-
Set up tax rates in the Tax Wizard
Learn how to set up tax rates before opening your store.
-
Set up tax rates in the Manage Taxes page
Learn about setting your tax rates and formatting a range of ZIP codes for calculating taxes.
-
Gift wrap tax
Learn how to create a surcharge for items that will be gift wrapped.
-
Tax settings in checkout
Learn about tax options and how to change the settings.
-
Edit tax rates
Learn how to make changes to tax rules in your store.
-
Add tax to shipping charges
Learn how to place a tax based on percentage onto shipping charges.
-
Delete a tax rule
Learn how to remove a tax rate from your store.
-
Filter tax rates
Learn how to filter your tax rules based on their criteria.
-
Exclude products from taxation
Learn how to prevent certain items from being taxable.
-
Code 04 error
Learn what to do if you see an error when adding a credit card to your processor in Payment Center.
-
What does Failed Authorization or Declined mean?
How to find out what caused a Failed Authorization or Declined message when processing a credit card order.
-
Why is the transaction control panel not appearing on this order?
Learn why an order page does not display the Sale or Credit buttons.
-
Shipping rates not calculating correctly
Learn how to troubleshoot problems with calculated shipping rates.
-
Perform a traceroute
Learn how to use WinMTR and the macOS Sierra Network Utility for diagnosing network latency (slowness).
-
Create your store using Web Hosting
Learn how to set up your online ecommerce with Web Hosting.
-
Web Hosting plans comparison
See how Turbify web hosting plans stack up! Compare features and find the best fit for you.
-
How to sign up for a Turbify plan
Looking to sign up for a Web Hosting, Merchant Solutions, Domains or Business Mail account? Learn how.
-
Can I move my existing web site to Web Hosting?
Learn how to move a site you've already created elsewhere to Web Hosting.
-
Can I use advanced scripting tools like PHP and MySQL?
Learn more using about advanced scripting tools.
-
Does my plan include support for ASP?
-
Can I change my domain name after I sign up or replace it with another I already own?
Learn more about switching domain names on Web Hosting plans.
-
How can I find out who created a specific Web Hosting site?
Learn about finding out who created a specific website.
-
I received spam promoting a site hosted by Turbify. What can I do?
Learn how to report spam from a website that's on Turbify.
-
Sign in to your Turbify account
Learn how to access your services.
-
Manage multiple Small Business services under one login ID
If you're looking to sign up for additional services, but not sure if they can all be managed under the same log in ID, here's what to do.
-
How do I sign out of my Turbify account?
Learn how to log out of your account.
-
What are email forms?
Learn more about adding a form to your site.
-
Can Turbify help me make or edit an HTML form?
Learn how to insert an email contact form to your website.
-
Can I use a confirmation page with an email form?
Learn about opening form submissions in a new tab.
-
Add or edit an HTML document
Learn how to create or make changes to your custom code.
-
Can I use phpBB in my website?
Learn about using phpBB for a website bulletin board system.
-
Where can I get help with phpBB?
Learn where to get more information about phpBB.
-
Where on my page should I add a PayPal button?
Learn where you can set an order button on your web page.
-
PayPal fees
Learn more about PayPal account types and the fees which will apply for each.
-
Sign up for a PayPal account
Learn how to create a PayPal account so you can add Pay Later or Donations buttons to your website or take payments for your store.
-
How can I get help with my PayPal account?
Learn how to contact PayPal for assistance.
-
Why did my customer see a warning that the PayPal payment page contains insecure items?
Learn why a certificate error may appear on your PayPal payment page.
-
PayPal cancellation page
Learn about the page which a customer will see if they decide to cancel their donation .
-
How can I remove the Yahoo Search Box from my page?
-
Restore files in File Manager
Accidentally delete a file from your File Manager? Find out how to do a quick recovery.
-
Can I change the dates of my billing period?
Learn more about changing your payment renewal date.
-
Why is my domain pending?
Learn why your domain isn't yet active.
-
If I cancel my Turbify plan, can I get a refund?
Will I get my money back if I close my account?
-
What happens when my account is suspended for late payment?
Learn what happens when your account is past due.
-
Rename files in File Manager
Learn how to change the name of a page or file in your website.
-
Choose a site building tool
Learn more about the website design options that Turbify offers, so you can decide which will be best for you.
-
Guide to create and update your website
Steps to take when your website needs an update or how to get started building your new site.
-
How can I give my designer access to build my site?
Allow your developer to gain entry to your account with their own log in credentials.
-
How to use Dreamweaver with your Web Hosting plan
Learn how to publish your Dreamweaver site with your hosting plan.
-
I have a Merchant Solutions account. Can I use the DudaMobile service offered for Web Hosting?
Learn about mobile-friendly options for your ecommerce site.
-
How do I access my DudaMobile Premium service?
Learn how to sign into your DudaMobile Premium service.
-
What features are available with my DudaMobile Premium service?
Learn more about the templates, languages, and other functions supported for your mobile web site.
-
Which publishing tools are supported for DudaMobile Premium?
Learn which web site editors can take advantage of the DudaMobile add-on for mobile pages.
-
How does forwarding work with mobile devices?
Learn more about how DudaMobile Premium works with the domain forward feature.
-
If I update my desktop site, does my mobile web site also get updated?
Learn how to enable the auto-sync feature in the DudaMobile Editor.
-
Why has my mobile site changed since I edited it?
Learn why there may be changes on your DudaMobile site.
-
How do I view my DudaMobile stats?
Learn how to view your mobile site statistics.
-
Where can I get more help with DudaMobile Premium features?
Learn where to find support for your mobile web site.
-
DudaMobile Editor not displaying updated website information
Learn how to sync your mobile site.
-
How to publish your website
Learn how to publish using various site building tools.
-
Do I have to know HTML to build my website?
Learn why coding is not required to build your website.
-
Add PayPal button to your site
Learn how to add a PayPal button to your website.
-
How can I create my own error pages?
Learn how to set up custom error pages.
-
How do I uninstall an add-on?
Learn how to remove Web Hosting add-ons from your site pages.
-
How do I create an RSS feed of my site?
Learn how to set up an RSS feed.
-
Display RSS feed on website
Learn how to add a Rich Site Summary feed to your pages.
-
Updated image not displaying on site
Learn why new images might not be appearing on your website.
-
Why did my page break when I opened it with another tool?
Learn why your website files may have been corrupted after accessing them on different design software than which they were originally created.
-
Fix missing images on your website
Learn how to troubleshoot and repair broken images on your website.
-
I used File Manager to make changes to my page, but when I reopen the page, I don't see the changes. Why?
Learn why updates you made to your site online do not reflect on your offline design tool.
-
I accidentally deleted my page. Can I restore it?
Learn how to back up a file in case it needs to be recovered.
-
Why do I get a "Problem Found - Message Not Sent" error?
How do I troubleshot the "Problem Found - Message Not Sent" message in Yahoo Mail.
-
Internal Server 500 error
Learn what steps to take if you are getting a specific database error.
-
Why do I get an invalid password error?
Learn more about the Invalid Password error when signing in to your account.
-
You submitted my site to Yahoo and Google. Is my site now searchable?
Learn more about how popular search engines index your site to provide results.
-
Check the status of an email address
Learn how to find whether a business mailbox is active or pending.
-
When I try to save my page, why do I see a warning that the file already exists?
Learn what to do if you see a warning when saving your site pages in the File Manager.
-
Changes to website files made in File Manager not reflected on website
Find out why the changes you made to your website files are not reflecting by reviewing your files from your File Manager.
-
What is the difference between index.html and index.htm?
Learn the difference between file types for your homepage.
-
If I have my own index.html or index.htm file, can I delete the index.html file already in my File Manager?
Learn more about uploading and replacing the default homepage.
-
Subfolder basics
Learn how to create, manage, move, and delete files within subfolders in the File Manager.
-
What can I name my subdirectories?
Learn about naming rules for subdirectories in the File Manager.
-
What is the File Manager?
Learn how to access the tool for which you can manage your site content.
-
How do I get to my File Manager?
Learn the various ways to access the File Manager.
-
FTPS required
Learn more about our secure file transfer protocol.
-
FTPS login information
Learn how to find the FTPS sign in credentials for your Turbify account.
-
Unknown certificate pop up when connecting with FTPS
Learn more about a connection error message you may see.
-
FTP clients that support FTPS
Learn what recommended FTP clients support FTPS and TLS 1.2.
-
Trouble connecting using FTPS
Learn how to diagnose FTPS connection errors.
-
What's needed to connect using FTPS?
Learn what you'll need in order to upload files to File Manager.
-
Pick an FTPS tool
Not sure what FTPS tool to use? Not a problem, we've got a free and easy-to-use recommendation.
-
Use FileZilla to transfer files
Learn how to use FileZilla to upload and download files.
-
What is FTP and why would I want to use it?
Find the best way to transfer data between your computer and the hosting server.
-
Definition of uploading and downloading files
Learn more about transferring your site files from one location to another.
-
Is FTP the same as File Manager?
Learn about the difference between the options you have to upload files.
-
What kinds of files can I upload?
Learn which file types you can use on your website.
-
Update files with FTPS
Learn the different ways you can make changes to files using FTPS.
-
Transfer files between hosting accounts
Learn how to transfer files between hosting accounts that are with Turbify or with a third party.
-
How can I transfer a website I made elsewhere to my Web Hosting account?
Learn how to upload your site pages built with third-party software.
-
Transfer files with FTPS
Learn how to upload and download files using your FTPS client.
-
I can connect, but I can't upload my file
Steps to take when you can't upload a file to your site.
-
How do I create a hyperlink?
Learn how to create a simple text link using HTML.
-
The basic structure of an HTML document
Learn how HTML documents are formed.
-
HTML code for changing font face, color, size and background color
-
Create a link using HTML
Learn how to create text, image, and anchor links using basic code.
-
How do I create anchor links?
Learn how to create HTML anchor links.
-
Add an image to a website using HTML
Learn how to add an image to your website using HTML.
-
Can I use an image for my page background?
Learn how to set your background image using HTML.
-
Add links for visitors to send emails
Learn the HTML code used to create a link for visitors or customers to contact you by email on your site.
-
Can I just have links to my music files for download?
Learn how to create links to uploaded music files.
-
Create web pages using your own HTML editor
Learn how to upload files from an external, third party HTML editor to design or develop pages for your website.
-
Why does my site show a 403 Forbidden message?
Learn what to do if the landing page for your website does not come up.
-
Where can I find additional HTML help?
Find more resources for customer markup on your web pages.
-
How can I get more disk space?
Learn about getting more disk space for your web hosting account.
-
Exceeded disk space limits
What happens if the disk space limits are exceeded.
-
What are cookies?
Learn more about the data that remembers site preferences and generates information for site statistics.
-
Why is my site not indexed?
Learn reasons why your site may not appear in search results.
-
Five tips to improve your site's search results
Learn ways to make your site appear in the search results of all major search engines.
-
Get started with Web Hosting
Learn how to get online quickly with our Web Hosting platform.
-
Access the Web Hosting Control Panel
Welcome to the control center for your Turbify account.
-
What are access logs?
Files that capture website traffic data for your analysis.
-
Do I need a subdirectory named logs?
Learn why you want to have the logs folder in place.
-
Valid GMT values
Learn how to calculate the GMT offset value corresponding to your time zone.
-
Fix scripts using error logs
Learn how to troubleshoot PHP or Perl issues more effectively.
-
Set up a MySQL database
Learn how to create an active database for your Web Hosting or Merchant Solutions account.
-
How do I create a database?
Add a new database using phpMyAdmin.
-
Database name and host name
Installing a script or application that needs to connect to MySQL? Find out the information you'll need to use with Turbify web hosting.
-
What is my database username and password?
Learn about your MySQL database login information.
-
Change privileges for a database user
Learn how to manage permissions in MySQL.
-
How can I access my database using Perl?
Example of custom Perl script to access MySQL database.
-
How do I back up my database?
Learn about options for creating a backup of your MySQL database.
-
How do I use the MySQL database backup/restore tool?
Learn how to revert your MySQL database to a previous version.
-
What is phpMyAdmin?
Learn about MySQL database management with phpMyAdmin.
-
How do I install phpMyAdmin?
Learn how to install phpMyAdmin to manage your MySQL database.
-
How do I access phpMyAdmin?
Learn how to find the login screen for your database management tool.
-
Where can I get help using phpMyAdmin?
Learn about help resources available for phpMyAdmin.
-
I forgot where I installed phpMyAdmin. How can I locate my installation?
-
Why can't I access my database?
Learn how to troubleshoot problems accessing your MySQL database.
-
Recover your database username and password
Forget your MySQL database login credentials? Here's how you can retrieve the information.
-
How do I repair a corrupt database?
Is your database damaged? Learn how to run a fix to put things back in order.
-
Which Perl modules does Turbify support?
Learn about Practical Extraction and Report Language which can be used in your website.
-
What is PHP?
Learn about PHP.
-
Which version of PHP does Turbify support?
Learn about supported PHP versions and identifying your PHP version.
-
Change PHP version
Learn how to change versions of PHP.
-
Which PHP functions does Turbify support?
Learn which PHP functions are supported.
-
How can I create a PHP file?
Learn how to create a PHP document in PHP Editor.
-
Which file extensions can I use for my PHP scripts?
Learn which file extension is recommended for PHP.
-
Access and manage my database
Learn how to log in to and administer your MySQL database.
-
How can I send email with PHP/Perl Mail?
Learn how to use PHP or Perl scripts to send email with Turbify's Sendmail program.
-
How can I redirect a user to another page?
Learn how to set up page redirects.
-
How can I retrieve parameters passed in the URL?
Learn about using PHP to retrieve parameters passed in the URL.
-
Execute system commands in PHP
Learn about using PHP functions and supported commands.
-
How can I change file permissions?
Learn several ways to reset permissions on your uploaded web hosting files.
-
How can I access my database through PHP?
Learn how to use a script to access your MySQL database.
-
Web Hosting, .htaccess, and php.ini
Learn about which configuration files and PHP functions that are not supported.
-
How can I view my script and access logs?
Learn about using the error_log file to fix your PHP and Perl scripts and how to view the error and access log files.
-
Why won't my PHP script send email?
What to look for if you're having trouble sending mail with a PHP script.
-
Before you begin promoting your site
Learn about the things you should consider before promoting your website.
-
Get started promoting your site
Learn how to help customers find your website.
-
Why don't I see my website in search engine results?
Learn about search engine results and submitting your site to search engines.
-
What are meta tags?
Learn about the code in your web page's HTML head tags which will help with SEO.
-
How should I write my page description?
-
Use another domain name with my current website
-
What is Directory Privacy?
Learn more about the feature which allows users to sign in to access some of your site content.
-
Password protect your website
Learn how to password protect your website and create access for users.
-
Assign user account access to particular areas of your website
Learn how to provide the ability to gain entry to a password protected subdirectory.
-
How can I password protect a subdomain?
Learn more on how to create a password protected subdomain.
-
Disable password protection for your directory
Learn how to turn off the option to sign in to view your web pages.
-
Set up FTPS access for another user
Do you need someone to upload files to your website for you? Here's how you can create login credentials for them.
-
How do I restrict FTP access to a section of my site?
Learn how to limit a user account's FTP access to just one part of your website.
-
What if I forget a password and can't get into my own site?
Learn how to access the File Manager and FTP Accounts.
-
About iframes
The definition of an iframe.
-
Using iframes
Learn how to display the content of another website or HTML page on your own site pages.
-
I don't have a Web Hosting account. How can I sign up for one?
The process to order a new plan for your website is quick and easy.
-
Where to include keywords
Learn about adding keywords to your website.
-
Receive payments through PayPal
Learn about accepting PayPal payments on your web hosting site.
-
My homepage says Coming Soon. What do I do?
Learn steps to take to replace the Coming Soon banner on your new website.
-
What SSL is and how it works
Learn what SSL is and how it can protect sensitive information.
-
Protect info from an SSL-encrypted form
Learn more about implementing a secure contact form.
-
I see a security certificate alert on my store pages
Learn why you're seeing a security certificate alert on your store and how to fix it.
-
Facebook is showing old content and images
-
What can I use to build my site besides Turbify tools?
Learn how to choose your suitable tool to design your website.
-
What does "Unlimited" really mean?
Learn more about the unlimited web hosting features of  our plans.
-
Why can't I upload my file?
Learn why you may receive errors when uploading site content.
-
Intro to blogs
Learn more about blogging.
-
What is open-source software?
Learn more about software which is free to use publicly.
-
Create more than one blog
Learn more about setting up additional WordPress blogs.
-
Does Turbify provide support for WordPress?
How to get help with WordPress.
-
How to activate WordPress
Install WordPress within your hosting account.
-
Access your WordPress dashboard
Learn how to sign in and administer your WordPress website.
-
Choose your WordPress username and password
Tips for selecting WordPress username and password.
-
How can I update my WordPress tools?
Learn how you can upgrade your WordPress software to the latest version.
-
Remove WordPress and delete your site in Web Hosting
Steps required to uninstall your WordPress website and remove it completely.
-
Why shouldn't I move or rename my WordPress files?
Learn about why you shouldn't move or rename your WordPress files.
-
Rename or move my WordPress files
Learn how to change the name and location of your WordPress blog.
-
How do I import a blog I created with software other than WordPress?
Learn how to upload another blog to WordPress.
-
Import a WordPress blog
Learn how to import an existing blog into your Turbify account.
-
Back up and restore your blog
Learn the simplest way to save and download a copy of your WordPress settings and data and restore your website.
-
What is a plugin?
Learn about addons for WordPress.
-
What settings and plugins can I choose for WordPress?
Customize your WordPress blog with addons and themes.
-
What are permalinks?
Learn how to enable and create permanent links in WordPress.
-
Determine your version of WordPress
Learn how to find what version of WordPress you're using.
-
How do I activate Akismet?
Learn how to add Akismet in your WordPress dashboard and enter your API key.
-
Change or reset your WordPress password
Learn how to change a forgotten WordPress password.
-
My WordPress software is broken. How can I fix it?
Learn how to fix a broken WordPress installation.
-
Why aren't my permalinks working?
Learn why your WordPress URLs may have been broken.
-
Reasons for error establishing a database connection message
Learn why you may see an error message when accessing your WordPress blog or MySQL powered site.
-
Set your blog as your homepage
Learn how to change your homepage to your WordPress blog.
-
Differences between alt text and a caption
Learn more about alt text and a photo caption.
-
What kinds of images can I add?
Learn what image formats you can use.
-
How can I save my image in a different file size or format?
Learn how to change the image type of your images for use with your website.
-
How can I convert my audio files into a supported format?
How to transcode your music and sound clips into a filetype compatible with your website.
-
How do I upload a video to YouTube?
The first step towards adding clips to your web pages.
-
Find your YouTube video URL and embed code
Learn how to locate a video URL and embed code on YouTube.
-
What to include in your page description
Learn how to write a description for your site page.
-
What if I already have a sitemap?
Learn what happens if you have already created a sitemap.
-
What is a robots.txt file?
Learn about the file which tells search engines which files or directories to exclude from being indexed.
-
How can I see my site after I publish?
Learn how to view your site after publishing.
-
How do I get a Google Analytics account?
Set up your Google Analytics account.
-
How can I get help troubleshooting my Google Analytics account?
Learn how to find why your Google analytics aren't working right.
-
Why should I use Facebook Like buttons?
Learn what a Facebook Like button can do for you.
-
Copy and paste text into your webpage
-
How do I enable JavaScript in my browser?
Find what steps to take if you need to activate JavaScript in your web browser.
-
Manage folders in business email
Learn how to add, edit, and delete folders to organize your mail.
-
Messages aren't received in business email
Learn common reasons why your messages might not be arriving correctly.
-
Forward and reply to messages in business email
Learn how to forward and reply to emails in your account.
-
View email headers
Learn how to view email headers in your business email.
-
Merchant Solutions API documentation
Resources to help you use our backend interface to automate store tasks and functions.
-
Change your reply-to address in business email
Learn how to change the email address to where your recipients' replies are sent.
-
Change your sending name in business email
Learn how to edit the name that is seen in your sent messages.
-
Upload files to File Manager
Learn how to upload your website files using the File Manager.
-
Follow and unfollow Yahoo Calendars
Learn how to stay current with your friends and family are doing by following their Yahoo Calendar.
-
How credit card payment processing works
Learn how online sales work, including the authorization, capture, and settlement processes.
-
Enable BCC in Yahoo Mail
-
Contact Lists in business email
Learn how to set up a list to send an email to contacts in your address book.
-
File Manager Index
Learn all about using the File Manager features.
-
Store Files Index
Learn all about things you can do with Store Files features.
-
Enable PayPal Credit
Learn how to set up the option which allows buyers to make payment installments via PayPal.
-
Reminders in Yahoo Calendar
Learn how to setup calendar notifications in Yahoo Mail.
-
Promotional domain registration and renewal fees
Learn who is responsible for keeping your domain from expiring.
-
Delete a file in File Manager
Learn how to remove site files using File Manager.
-
Checking on domain transfer status
Looking into how far along the transfer process is.
-
Turbify is a domain reseller
Is my domain registered with you? Are you my registrar?
-
Support for third-party scripts or software
Learn how to find help with third-party programs.
-
Auto-suggest in business email
Quickly see the contacts you email the most when addressing a new message.
-
Using MX records of Turbify while hosting with a third party
Learn how to manage your business email when your website is hosted elsewhere.
-
Delete MySQL database
Learn how to permanently delete your database.
-
Tabs in business email
Learn about using tabs in business email.
-
Export your business email contacts
Learn how to export your contacts so they can be used with another email program.
-
American Express CID verification
Learn about signing up for and enabling American Express CID verification.
-
WordPress or Joomla site displaying blank white page
Learn what to do when your blog shows as an empty webpage with no data.
-
Events in Yahoo Calendar
Learn about events on the Yahoo Calendar.
-
Attachments in business email
Learn more about adding, previewing, and downloading attachments.
-
Merchant account providers compatible with FDMS Nashville
Learn what merchant account providers work with the FDMS Nashville processing platform.
-
Create a favicon in Merchant Solutions
Add a favicon to your store.
-
How to change the HTML doctype in Store Editor
Learn more about updating your store's doctype.
-
Verifying a store with Pinterest
Learn how to claim your site with Pinterest.
-
Images appearing as an empty box
Learn about images displaying as an empty box.
-
Add additional shipping carriers
Learn how to set up custom delivery options in your order details page.
-
UPS Real-Time Rate calculator differs greatly from the actual shipping charge
Learn about dim-weight and how to calculate the correct shipping weights for your products.
-
Website backups
Learn more about backing up your files locally and on the server.
-
Viewing your site gives an error message "401 - Unauthorized"
Learn more about the 401 - Unauthorized error message.
-
Disable search engine indexing
Learn how to block search engine crawlers from indexing your site.
-
Default WordPress plugin sets
Learn about the sets of WordPress plugins that can be installed by default.
-
How do I create an accessory item?
Learn how to add an accessory item to a main item page in Store Editor.
-
The Visual Customization page in Checkout & Registration Manager
Learn more about where to customize your checkout pages.
-
What is RSS and can I use it with a blog?
Learn about using RSS (Really Simple Syndication) with a blog.
-
Cannot start session in phpMyAdmin
Learn how to fix session errors in phpMyAdmin.
-
Verify a Web Hosting site with Pinterest
Learn how to claim your website with Pinterest.
-
Alternate FTPS host address
Learn how to connect with FTPS if the DNS has been redelegated or hasn't yet propagated.
-
How do I split a shipment to enter 2 tracking numbers?
Learn how to set up the Multiple Shipment option for a single item.
-
How can I direct my domain to a web host without an A record?
Learn how to redirect your domain if your hosting service doesn't have an IP address.
-
What is email spoofing?
Learn how messages can have fake sender information, and how they can be used in spam and phishing attacks.
-
Frequent password prompts or errors with business email in a POP client
Does your desktop email program continuously ask you to sign in? Learn how to fix this issue.
-
Fix image background color in Retargeting ad
-
I got an email that says I need to verify my domain name. Is this a scam?
Even though it may look like spam, this verification is required by ICANN. Learn more here.
-
Error "Provided email address or part of the email address contains unacceptable language. Please try again." when trying to create email address
If you're getting an error when trying to create an email address, find out what to do.
-
Order confirmation emails coming from StoreOrders@store.turbify.com
Learn why purchase notifications are now sent from an address other than the buyer's.
-
Export database and tables in phpMyAdmin
Learn how to download a copy of your database or tables.
-
Advanced tricks and tips to troubleshoot WordPress issues
Steps to repair a broken WordPress site
-
Delayed emails in business email
Why are my business emails taking a long time to reach my inbox?
-
Can I apply a free shipping discount to specific products?
Learn more about free shipping options in Coupon Manager.
-
Calculate discounts in real-time at checkout
Learn how to set up discounts which calculate in real time.
-
Configure mobile storefront in Merchant Solutions
Learn about the variables and fields that control your mobile template.
-
Add Google sign-in to customer registration
Learn how to enable buyers to log into your store using their Google account.
-
Configure mobile checkout in Merchant Solutions
Learn how to enable and customize a mobile-friendly version of your shopping cart pages.
-
Set up reCaptcha for your store
Learn how to enable reCaptcha to stop fraudulent orders.
-
Credit card data, Real-Time Order links, and HTTP
Turbify ensures the security of your customer's information by using secure API calls.
-
RTML Index
Learn more about customizing your store template using RTML.
-
Why do my business email messages say "via Yahoo" at other mail providers?
Learn more about sender security and how to make sure your mail arrives looking the way you want.
-
HTML Email Template and Print Order Glossary
Customize your order emails with variables and learn what the place holder values are.
-
Activate your Turbify login ID
Learn how to activate your access to our new platform.
-
Customize your order emails with HTML
Add a logo, update the colors, and change the look of your order confirmation and status update emails with HTML.
-
What changes have been made to Site Search?
Learn about the new site search settings, including better relevance based on headline and abstract fields, simpler results filtering, custom CSS, and more.
-
How do I set up Google Analytics 4 for my Merchant Solutions or Store v.1 plan?
Enable advanced statistical tracking for your ecommerce plan.
-
Google Analytics overview
A brief synopsis of the tracking and reporting capability of our new option for store statistics.
-
Disable Google Analytics
Learn how to turn off Google Analytics for your store.
-
What are Security Questions?
Secret questions and answers help to keep your Turbify account secure.
-
How do I reset my Security Questions?
Forget your Security Questions and answers? Learn how to reset them and choose new ones.
-
Publish Options
We've added the ability to publish individual pages by ID, schedule a publish for the future, or even set an automatic weekly publishing schedule.
-
Transfer a mailbox to another user
Learn how to change which user can access a business email account.
-
Two-step verification for your login ID
Learn more about second factor authentication and how it helps to secure your Turbify account.
-
Why did I get a text message from Turbify?
Learn why you may have received an SMS message from Turbify.
-
Change your Turbify password
Update your login info, whether you forgot your old password or just want a new one.
-
Set up Site Search for Google Analytics reporting
Enable reporting detailed reporting for searches made on your store, including those that returned no results.
-
How do I reset my HTML order email template?
Make a mistake in your customizations, or just want to start again from scratch? It's easy to revert to the original.
-
How do I change my login ID?
Update your login to sign in with a different email address.
-
Reactivate your Turbify service
Learn how to resume service on a canceled account.
-
Self referral domain exclusions for Google Analytics
Get more accurate tracking from Google Analytics by excluding certain site URLs, such as own.
-
What happens when I change my login ID?
Find out what changes when you choose a new login ID and what stays the same.
-
Preview Site Search Settings
See what your store's search will look like before you publish changes to the live version of your site.
-
How do I change my plan?
Learn how to upgrade or downgrade your Turbify subscription.
-
Expiring and expired cards alert
Update the expiration date on your payment information to avoid service interruption.
-
How do I renew my Turbify India services?
Learn more about paying for your web hosting, business mail, or other services.
-
FAQ: TLS 1.0 end of life for Merchant Solutions APIs
Learn more about our upgrade to TLS 1.1 and 1.2 encryption.
-
Malware and web hosting security
Learn more about malicious software, what it means to your website, how to resolve an infection, and prevent future compromise.
-
Mandatory item fields
Learn which item properties are required for your products.
-
Tips and tricks to enhance your store
Make your storefront more attractive by increasing its width, adjusting image and text sizes, and adding more content to your home page.
-
How do I manage TXT records for my domain?
Learn how to add, edit, and delete advanced entries like DKIM, SPF, and others.
-
Administrating users in Access Manager
Learn how to create users, edit existing accounts to add roles, and delete users you no longer need.
-
Turbify glossary: Index
Learn the definitions for terms that may be unfamiliar or have meanings specific to your Turbify services.
-
How do I reactivate my Turbify India services?
Learn how to reinstate your subscription after it has been canceled.
-
What are TXT records and how are they used?
Learn more about how TXT records like SPF and DKIM help verify ownership of your domain and identify your email policies.
-
Delete a merchant account payment processor
Learn about removing a credit card processor account from your store.
-
Use multiple merchant account processors
Learn how to use more than one payment processor with your store.
-
Payment processor advanced settings
Learn how to set up your merchant account provider options in Payment Center.
-
Changing processors associated with credit cards
Learn how to assign credit card types to a payment processor.
-
Credit card validation errors at checkout
Learn more about recent PCI DSS compliance updates and their potential effect on your shopping cart.
-
List of Temporary Mail Errors
An index of Temporary Error codes you might see when accessing your business mail.
-
Password best practices
Protect your personal data and login information with these security suggestions.
-
Access your business email using POP or IMAP
Learn about using IMAP and POP connections for business mail access with other devices or applications.
-
What is a transfer authorization email?
Learn more about this message that requires your response before your domain management can be moved to Turbify.
-
Select a theme in Theme Manager
Learn how to change the look of your Merchant Solutions store using the Theme Manager.
-
Fanal theme variables
Learn about the different variables used when you select Fanal in the Theme Manager for Merchant Solutions stores.
-
Divitto theme variables
Learn about the different variables used when you select Divitto in the Theme Manager for Merchant Solutions stores.
-
Performing custom validation at checkout
Avoid shopping cart and credit card entry errors with non-Yahoo data checking by using this JavaScript prehook callback.
-
Why is my domain suspended?
If you update your WHOIS information but don't respond to ICANN's verification request, your site may be temporarily disabled.
-
Transfer ownership of a deceased user's account
How to request transfer of the domain name, web pages, and other site files from a subscription whose owner has passed away.
-
How do I manage my SRV records?
Learn how to add, edit, and delete service DNS entries in your Domain Control Panel.
-
Troubleshooting checkout issues
Customers having trouble completing purchases on your store? Here are some browser issues that might contribute: JavaScript, cookies, and compatibility.
-
Troubleshooting for business email users
How to resolve many common mail issues, even if you're not an admin or owner.
-
Recent changes to ICANN's registrant policy
Learn more about the updated verification guidelines that went into effect in December of 2016.
-
Sambee theme variables
Learn about the different variables used when you select Sambee in the Theme Manager for Merchant Solutions stores.
-
Turbify billing
Learn more about the billing features and options on your account.
-
Promotions Center
Learn how to create, edit, and maintain promotions in the Promotions Center.
-
Page Redirect Manager
Learn how to create and manage 301 redirects for your Store Editor pages.
-
Site Search Settings
Learn how to enable, edit, and manage your store's site search settings.
-
Website Builder Index
A listing and guide to all Help Pages for the Website Builder tool.
-
Manage your Website Builder site
Learn how to access your dashboard and what appears on the Manage Site page.
-
How do I add a section to a page?
Learn how to add sections in the Website Builder design tool.
-
Repair a database using phpMyAdmin or MySQL
Learn how to repair a corrupted database.
-
How do I add a page?
Learn how to add additional site pages within Website Builder.
-
How do I add links?
Learn how to create various types of links in the Website Builder design tool.
-
Export orders for Merchant Starter accounts
Learn how to export your orders to CSV format.
-
Website Builder text tools
Learn how to add your own text to your Website Builder site.
-
Can I add a contact form?
Learn how to add a contact form to your Website Builder site.
-
How do I delete a section from a page?
Learn how to remove a section from your Website Builder site.
-
How do I delete a page?
Learn how to remove pages in your Website Builder site.
-
How do I add an image gallery?
Learn how to create a photo gallery in Website Builder.
-
How do I add a slideshow?
Learn how to create an image slideshow in Website Builder.
-
Can I add a map to my business location?
Learn how to add a Google Map in Website Builder.
-
How do I replace or delete images?
Learn how to remove and replace images in your Website Builder site.
-
Send mail in a POP client using an alias
Learn how to configure your POP client to allow you to send as a business email alias.
-
How do I delete a site?
Learn how to delete an unpublished site in Website Builder.
-
How do I publish?
Learn how to publish your Website Builder site to the web.
-
How do I create a new site?
Learn how to build a new site in Website Builder.
-
Can I unpublish my site?
Is there an option to remove your Website Builder site from the web?
-
Can I change my site's domain name?
Is there an option to change the domain associated with your Website Builder plan?
-
Redelegate your domain for Website Builder
Learn how to connect your domain name to your site if the domain is hosted outside of Turbify.
-
How do I add more business email addresses?
Learn how to create additional mail users for your Website Builder or new Domains plan.
-
How can I crop an image?
Learn how to resize images in Website Builder.
-
Preview your site
Learn how to see mobile, tablet, and desktop previews of your Website Builder site before publishing.
-
How do I edit my form settings?
Learn how to make changes to your Website Builder contact form.
-
Site Settings
Learn how to customize the look and layout of your Website Builder site using Site Settings.
-
Add HTML to your site
Learn how to add HTML, CSS, and Javascript to your Website Builder site.
-
Add a video in Website Builder
Learn how to add YouTube or Vimeo videos to your site.
-
Add a PDF file
Learn how to add a PDF file to your Website Builder site.
-
Can I upload a favicon?
Learn how to add a favicon to your Website Builder site.
-
Page widgets
Learn how to add special applications to your Website Builder site.
-
Optimize your site for search engines
Learn what you can do in Website Builder to enhance your site's SEO.
-
Add a draggable picture
Learn how to add an image to your Website Builder site which you can click and drag to a specific location within a section.
-
Add a Google Analytics ID to your website
Learn how to implement Google Analytics into your Website Builder site.
-
Manage Section Settings
Learn how to manage section elements and settings on your Website Builder site.
-
Add subpages to your menu
Learn how to add a subpage to your Website Builder site menu.
-
Set up FTPS using Cyberduck
Learn how to connect to your web hosting server using Cyberduck.
-
Add a Popup
Learn how to enable and manage a Popup on your Website Builder site.
-
Add a Ribbon widget
Learn how to enable and manage the Ribbon widget on your Website Builder site.
-
Add a Share widget
Learn how to enable and manage the Share widget on your Website Builder site.
-
Add a Topper widget
Learn how to enable and manage the Topper widget on your Website Builder site.
-
Add a Feedback widget
Learn how to enable and manage the Feedback widget on your Website Builder site.
-
Add a Loader widget
Learn how to enable and manage the Loader widget on your Website Builder site.
-
Add a Snow widget
Learn how to enable and manage the Snow widget on your Website Builder site.
-
Add a Custom widget
Learn how to enable and manage the Custom widget on your Website Builder site.
-
Why is my site menu missing?
Learn why you may not be seeing your navigation buttons on some of your Website Builder site pages.
-
Enable notifications from the Yahoo Mail app
Enable push notifications on your mobile device to know when new email arrives.
-
Revert checkout settings
Learn how to roll-back or reset changes to your checkout settings.
-
Manage your site menu
Learn the many ways in which you can display the navigation links on your Website Builder site.
-
Add a Google calendar
Learn how to inform your visitors of upcoming events by adding a calendar to your Website Builder site.
-
Add a blog
Learn how to add a blog to your Website Builder site.
-
Post content on your blog
Learn how to create content on your Website Builder blog.
-
Social icons
Learn how to manage social media badges on your Website Builder site.
-
Add audio files
Learn how to add music and other audio files to your Website Builder site.
-
How do I rename a page?
Learn how to give a Website Builder page a new name.
-
Add a PayPal Buy Now button
Learn how to allow your site visitors to purchase items on your Website Builder site.
-
Using the Advanced Order Export tool
Learn how to get more order data with location filtering by ZIP code or state that lets you search by order number range or date range.
-
Delete a widget
Learn how to remove a Page widget from your Website Builder site.
-
Keyboard shortcuts for Store Manager
Learn about the new option to quickly access pages in your Store Control Panel.
-
Store Editor publishing issues
Learn why you may be experiencing a longer than usual publish time for your store.
-
Changing navigation button order in Store Editor
Learn how to re-arrange your navigation buttons and navigation bar.
-
Available domain name TLDs
Learn about the domain extensions that are available to register through Turbify.
-
Javascript Check Alert
Learn how to add a custom message for your customers if they receive a card validation error upon checkout.
-
Enable Address Auto Fill
Learn how to set up an auto suggest application based on Google Maps for your checkout pages.
-
Connect your domain to a Website Builder Lite plan
Learn how to associate a domain name to your site.
-
FAQ: Catch-all mailbox end-of-life
Learn more about this discontinued feature, and some workaround and alternatives to use moving forward.
-
554 error when mail is sent to a third-party
Learn what to do if mail sent using the Turbify Mail interface to specific third-party services bounces back as not deliverable.
-
Advanced Order Export CSV fields
Learn about the field names in the new Advanced Order Export tool spreadsheet.
-
FAQ: GST for customers in India
Learn more about the Goods and Services Tax, and how to add your GSTIN to your profile.
-
FAQ: Secure storefront
Learn more about how SSL certificates can help your store pages load securely via HTTPS.
-
Set up conversion tracking for AdWords
Learn how to configure your store to track conversions from your AdWords account.
-
Blocked resources in the Google Search console
Learn why you might see blocked resources listed in your Google Search console.
-
Secure your storefront
Learn how to make your desktop and mobile store secure by using Security Manager.
-
Order Manager for Merchant Solutions
Learn about the new options and features for managing your orders.
-
Classic Order Manager Index
A listing and guide to Help Pages for the Order Manager.
-
FAQ: Business email aliases
Learn more about this feature that allows one mailbox to have multiple addresses.
-
Undo feature in Website Builder
Learn how to revert changes you make when editing your site.
-
Visual guide to the Divitto theme
Learn more about new variables and where they will display in the Divitto theme.
-
Visual guide to the Sambee theme
Learn more about new variables and where they will display in the Sambee theme.
-
Visual guide to the Fanal theme
Learn more about new variables and where they will display in the Fanal theme.
-
Restore a snapshot of Store Editor
Learn how to restore your Store Editor to a previous snapshot by using this new feature in Merchant Solutions.
-
Edit your Community profile settings
Learn how to make changes to your My Profile page on Community.
-
How do I use Website Builder with my existing Web Hosting plan?
Learn how to connect a Web Hosting domain to a Website Builder Lite domain or turbifysites.com website address.
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Directory restrictions for specific business categories
Learn what may lead to your listing being denied based on your industry.
-
Does Turbify support the new 2-series Mastercards?
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New Merchant Solutions features, September 2017
Learn more about the latest updates to the our premier ecommerce platform for online stores.
-
Customize your Store Editor colors
Learn how to change the look and feel of your Editor with new variables.
-
Failed Authorizations Report
Learn how to view and retrieve reports for failed authorizations.
-
Access and create your business email profile
Learn more about the profile page for your business email account.
-
Reset your business email password
Learn how to change or update the password on your mailbox.
-
Manage app passwords
Learn about the information you will be required to have if you wish to access your business email in a third-party program.
-
Inline widgets
Learn how customize your pages with HTML code, Facebook like and comment buttons, countdown timers, and more.
-
Media widgets
Learn how customize your pages with full-width PDFs, Soundcloud tracks, Google Calendars, and Open Table reservation widgets.
-
Section widgets
Learn how to add special applications to your site pages as sections.
-
Printable order templates
Learn more about the customizable templates you can use for printing orders, packing slips, and invoices.
-
Mandrill order emails
Learn how to implement a Mandrill API Key for your transactional emails.
-
Store Tag Index
Learn about adding your catalog product data on your site pages.
-
Order Manager loads a blank page
Learn why your process orders page shows a blank white screen, and how to prevent it.
-
Template Switcher
Learn how to update the template associated with some or all of your store pages.
-
Publish Notifications
Learn how to enable Real Time publish notifications on the Publish Options page.
-
Create the required Privacy Policy page for Design Wizard themes
Learn how to access and edit information on your store's Privacy Policy page in Store Editor.
-
Add products in Catalog Manager
Learn how to create new items in your store catalog.
-
Distrusted certificate warning in Chrome
Learn more about Google's treatment of SSL certs issued by Symantec, and what it means for your store.
-
What does this checkout error mean?
Learn more about issues you might encounter when shopping on a Turbify store, and how to resolve them.
-
Restore deleted business email
Learn how to recover messages missing from your inbox and other folders.
-
Why am I unable to sign in with my saved password?
Learn why your browser may have "forgotten" your Yahoo Small Business sign in information.
-
Turbify Tools and Services Index
Learn more about the design options for many types of Turbify plans.
-
This email says my store can't accept the new 2-series Mastercards. Help!
Don't worry if you've received a violation or non-compliance notification from Mastercard or your Merchant Account Provider (MAP) about accepting Bank Identification Numbers (BINs) starting with 2. Here's what to do next.
-
API and Real-Time Links Index
Get help with Turbify API and Real-Time Links.
-
FAQ: PayPal Here account error
Learn more about issues when adding your PayPal account as a payment processor.
-
FAQ: Error 905 in Catalog Manager
Learn more about issues encountered when pasting text into items using the Edit All feature.
-
Create a Turbify login ID
Learn how to set up your login credentials.
-
Unzip feature in File Manager
Learn how to extract files from compressed folders in File Manager.
-
Supported Braintree options
Learn about which fraud tools and payment options currently supported in your Merchant Solutions plan.
-
Create a homepage carousel
Learn how to create an image slideshow using one of the Theme Manager themes.
-
FAQ: SSL Manager
Learn more about how SSL certificates can help your site pages load securely via HTTPS.
-
Enable your security certificate in SSL Manager
Learn how to make your domain and site pages load securely using HTTPS.
-
FAQ: Placing an account on hold
Learn about closing or pausing your account for a short period of time. This article covers temporary site and store closures for customers wanting to remove the site from public viewing but not cancel the service.
-
Show or hide credit cards in checkout
Learn how to set your payment options to display or not display.
-
PayPal security notice, April 2018
Why you've been told that you need to update IPN verification postback to HTTPS and what to do about it.
-
Fight automated fraud with Risk Tools
Learn what you can do when your store experiences fraudulent orders.
-
FAQ: New Merchant Solutions search
Learn more about the new store search platform, how it returns results, and why we changed things around.
-
MySQL index
Learn more about the database software for your Web Hosting and Merchant Solutions plan, and associated features like PHP and phpMyAdmin.
-
Privacy and your statistics
Learn more about the European General Data Protection Regulation (GDPR) and how to make sure your visitor tracking is compliant.
-
Verizon Localworks plans
Learn about how these subscriptions differ from the Turbify direct-billed offerings.
-
Store Tag Hub
Learn how to access and manage the code snippets used to display product information on your website.
-
Review transactions
Learn how to access and review your transaction records.
-
FAQ: Private Domain Registration and GDPR
Learn how the General Data Protection Regulation (GDPR) affects WHOIS lookups and how Private Domain Registration (PDR) is still a valuable feature.
-
Use Website Builder with your Web Hosting plan
Learn more about how you can use our latest web-based tool to create a beautiful site on your existing subscription.
-
Locating insecure elements on your site pages
Learn how to troubleshoot browser security warnings on your site pages.
-
Merchant Solutions release notes
Learn more about the latest features and updates to our premiere ecommerce platform!
-
Suppress duplicate listings
Learn how to remove listings from directories which have incorrect information.
-
Competitive Intelligence in Localworks
Learn how you compare with your competition in local search results and average Google and Facebook rating.
-
Publisher Suggestions
Learn how to review edit proposals to your listing that consumers can submit online.
-
Knowledge Assistant
Learn how to add photos, update holiday hours, and see/respond to reviews via SMS and Facebook Messenger.
-
Sentiment Analysis
Learn how to track review keyword scores in your Localworks dashboard.
-
Review Generation for Localworks
Learn how you can invite your customers to review your business by adding a Reviews Widget to your business's website.
-
Localworks Index
Localworks Index
-
Link Facebook to your listings
Learn more about the Localworks Social Connect feature.
-
Create a social post
Learn more about the Post feature for Localworks Standard and Premier plans.
-
How to link Google My Business
Learn how t link Google My Business.
-
FAQ: Data use consent request
Learn more about how your domain registrant information is used by our registration partner, Tucows.
-
Create files at the root level
Learn how to create HTML, CSS, and JavaScript files in Store Editor.
-
Ordering and deleted items
Learn why deleted products may still be appearing in your store and possibly orderable.
-
Config page in Store Editor
Learn more about configuring additional functions in Store Editor.
-
Controls page in Store Editor
Learn how to access additional features and options in Store Editor.
-
Add item images in Store Editor
Learn how to upload up to 11 product pictures using the new themes.
-
Customize your gift certificate emails with HTML
Learn how to personalize the look of your gift certificate emails.
-
Create the required Privacy Policy page
Learn how to access and manage your Privacy Policy page using our new themes.
-
Create the required About Us page
Learn about building your required store information page in our new themes.
-
Important information for websites with domains hosted outside of Turbify
Learn about steps you should take if your Web Hosting domain is registered elsewhere, and your nameservers don't point to Turbify.
-
Add a favicon for Web Hosting
Lean how to add a favicon to your website.
-
Welcome to cPanel the new Web Hosting Control Panel
Learn more about the cPanel interface to manage your website.
-
FAQ: Gutenberg editor for WordPress
Learn more about the new tool being offered in the most recent versions of WP.
-
Access Store Manager from the My Services page
Learn how to access your Store Control Panel directly from the My Services page.
-
Add and edit images in Website Builder
Learn how to manage images on your site.
-
Delete a site menu button
Learn two ways to remove deleted pages from your site navigation.
-
Rename buttons in your site menu
Learn how to change the label of page names that appear in your site navigation.
-
Manage Pages overview
Learn where you can go in Website Builder to add, duplicate, delete, and rename site pages.
-
How do I duplicate a page?
Learn how to create a copy of an existing page in Website Builder.
-
Change the order of elements in a section
Learn how to arrange text and other elements on your site pages.
-
How do I copy a section to another page?
Learn how to make a duplicate of a section and add it to another page.
-
How do I move a section?
Learn how to move a section to another location on the same page.
-
Manage your Gallery Settings
Learn more about customizing your image galleries in Website Builder.
-
Manage your Slideshow Settings
Learn more about customizing your slideshow in Website Builder.
-
Change a section background
Learn how to customize sections with background colors and images.
-
Resize a section
Learn how to adjust the height of a section in Website Builder.
-
Remove item elements in a section
Learn how to delete individual text, titles, images, and other data from your site pages.
-
Media Center in Website Builder
Learn more about stock images that are available to add to your site.
-
Manage your Blog and Article Settings
Learn more about customizing your blog and post pages in Website Builder.
-
Access Manager Index
Learn more about adding users to manage your site or store.
-
I'm not sure which theme I'm using. How can I tell?
Learn how to determine the name of the theme you chose for your store.
-
WHOIS Data Confirmation
Even though it may look like spam, this is a legitimate email asking you to confirm that your domain contact information is correct. Learn more here.
-
Add a Cookie Consent widget
Learn how to enable and manage the Cookie Consent widget on your Website Builder site.
-
Managing themes in WordPress
Learn how to manage the template for your WordPress site.
-
Insert images into Posts and Pages
Learn how to add images to your WordPress pages or posts.
-
Manage Posts in WordPress
Learn how to add, edit, and delete blog Posts.
-
Manage comments in WordPress
Learn how to enable, disable, and moderate comments on your blog.
-
Enable and disable user accounts in WordPress
Learn how to grant access to your site or blog.
-
Manage Pages in WordPress
Learn how to create content in your blog which is not a Post.
-
Manage plugins in WordPress
Learn how to enable, update, and delete plugins for your WordPress site.
-
Update your version of WordPress
Learn how to upgrade to the latest version of WordPress.
-
WordPress Index
Learn more about WordPress and managing your blog.
-
Add and delete audio files
Learn how to upload .mp3s and other audio files to your WordPress blog or site.
-
Manage your site menu in WordPress
Learn how to create and edit navigation links for your site or blog.
-
Add and delete videos in WordPress
Learn how to embed YouTube or Vimeo videos in your blog posts and pages.
-
Add text and image links
Learn how to add and edit links in your WordPress blog.
-
Disable blogging in WordPress
Learn how to turn off features such as Posts, Comments, and Categories.
-
Add a site icon
Learn the easiest way to add a favicon in WordPress.
-
Upload files to the Media Library
Learn how to add images, mp3s, and other files to your WordPress blog or site.
-
How do I access my WordPress hosting account?
Learn how to gain entry to your blog or site's dashboard.
-
Activate or delete your WordPress blog for WordPress hosting
Learn how to activate your first blog, add additional blogs, and delete your blog.
-
Set up business email in the Google Mail app
Learn how to retrieve messages using your gmail app.
-
Create a Privacy Policy page in WordPress
Learn about drafting and posting your blog's Privacy Policy.
-
Set up business email in the Yahoo Mail app
Learn how to send and receive email easily on your Android or iOS mobile device.
-
Add a social menu in WordPress
Learn how to add links to your social media accounts in WordPress.
-
Create a contact form in WordPress
Learn how to add a form to your blog or site.
-
Change item page IDs
Learn how to update and edit product IDs using a spreadsheet.
-
Delete multiple page IDs
Learn how to remove multiple page IDs at once.
-
Search Tracker for Localworks
Learn how to determine how likely a customer is to choose your business in search.
-
HTML lang setting in Store Editor
Learn how to declare the default language for your store.
-
Recognize a compromised business email account
Learn how to determine if your email was possibly hacked.
-
Edit a business email user's display name
Learn how to edit the display names on business email accounts.
-
Delete and restore a business email user
Learn how to remove and restore business email accounts.
-
Replace an app password in your third-party app
Learn how to update your new app password after creating a new one.
-
I don't have all of the options to sort my mail. Why?
Learn how to disable Conversations in your business email settings.
-
Reassign business email aliases
Learn how to give someone else access to secondary email addresses.
-
Delete business email aliases
Learn how to remove secondary email addresses.
-
Add a send-only email address
Learn how to add additional email addresses to add to your reply-to address list.
-
Disable mail forwarding
Learn how to turn off email forwarding in your business email.
-
Access your business email calendar on an iOS device
Learn how to access your business email calendar on an iOS mobile device
-
Set up business email in Outlook for iOS
Learn how to access messages in Outlook on your mobile device using IMAP.
-
Set up business email in Outlook for Android
Learn how to access messages in Outlook on your mobile device using IMAP.
-
Sync your business email contacts in iOS
Learn how to access your business email contacts to your iOS device.
-
Upload/download a Merchant Solutions template
Transfer a custom template using the Store Editor.
-
Business email Index
A listing and guide to business email Help Pages.
-
Why am I seeing a 404 error on my site pages?
Learn why you may be seeing an error page after clicking a link to your site pages.
-
Create a custom error page in Website Builder
Learn how to add a custom 404 error page to your site.
-
Add, edit, or delete contacts in business email
Learn more about adding, changing, and removing someone's contact details.
-
Set up your Website Design Service account
Learn about the next steps to take after signing up for Website Design Service.
-
Merchant Solutions template release notes
Merchant Solutions template release notes
-
Business Maker Legal LLC set up
Learn how to file online for your Limited Liability Company (LLC) documents.
-
Business Maker Legal C-corporation set up
Learn how to file online for your C-corporation certificate (Inc.) documents.
-
Business Maker Legal Nonprofit set up
Learn how to file online for your Nonprofit documents.
-
Get started with Website Design Service
Learn what to do after signing up for Website Design Standard or Premium Service.
-
Merchant Solutions release notes archive
Learn more about the past features and updates to our premiere ecommerce platform.
-
Quick business plan creator
Use this free tool to summarize and organize your business plans.
-
Business Maker Online
Learn how to manage your domain, email, and website.
-
Domains Index
A listing and guide to domains Help Pages.
-
Get started with Business Maker
Learn what to do after you place your Business Maker order.
-
Business Maker Index
A listing and guide to Business Maker Help Pages.
-
Catalog request email
Learn how to get notified when a buyer submits a catalog request.
-
Submit your business information in Localworks for Business Maker
Learn how to submit your business information to 70+ online directories.
-
FAQ: Business Maker support
Learn who to contact for support for the various products in Business Maker.
-
FAQ: FDMS update
Learn more about upcoming changes to how we work with First Data Merchant Services.
-
Outlook sends multiple copies of messages
Learn how to troubleshoot and fix issues when your mail client sends the same email many times.
-
Post reviews to social media
Learn how to post your business reviews to Facebook, Google My Business, and Foursquare.
-
JetBackup restore and automatic backups
Learn about JetBackup, the automated website backup and restore tool in cPanel.
-
Manage Features Settings
Learn how to manage section elements and settings on your Website Builder site.
-
Manage Footer Settings
Learn how to customize your site footer in Website Builder.
-
Insecure elements in secure Store Editor
Learn more about secure Store Editor and insecure elements.
-
FAQ: Stores end-of-life
Learn more about the closure of one of our ecommerce platforms.
-
Set up business email in Office 365
Learn how to set up your business email in the latest version of Outlook.
-
FAQ: SiteBuilder end-of-life
Now is the time to get a modern website. After March 31, 2021 websites built using SiteBuilder will no longer be editable or supported.
-
Build a new website in 15 minutes with WordPress
Learn how to quickly design a brand new site with this popular, open source software.
-
Build a new website in 15 minutes with Website Builder
Learn how to quickly design a brand new site with this easy-to-use tool.
-
Shopping cart update issues in Chrome
Learn more about why your shoppers might not be able to add or remove items in browsers powered by Google's Chromium engine.
-
Add a Photo Asset in Localworks
Learn how to add a photo asset
-
Add holiday hours in Localworks
Learn how to create holiday hours in your business details.
-
Listing statuses in Localworks
Learn the definition of each listing status.
-
Create a Custom Analytics Report
Learn how to create reports with the data you are most interested in.
-
Add an event in Localworks
Learn how to add an event in Localworks.
-
Create scheduled updates in Localworks
Learn more about making changes in Content which will go into effect on a certain date.
-
What happens when a Localworks subscription is cancelled
Learn what happens to your directory listings when you cancel Localworks.
-
Localworks Reviews Overview
Localworks Reviews Overview
-
Photo guidelines in Localworks
Learn more about image formats and dimensions for your listings.
-
Force sync listing information in Localworks
Learn how to send your listings data to publishers on command.
-
Create email notifications in Localworks
Learn how to be notified by email when a listing receives an update.
-
Advanced Category Management in Localworks
Learn more about using the Advanced Category Management tool.
-
Knowledge Assistant interactions in Localworks
Learn more about working with the Knowledge Assistant.
-
Unavailable reasons overview
Learn why some of your listings may show as being unavailable.
-
Remove entities in Localworks
Learn how to delete entities in your dashboard.
-
Add or update photos in Localworks
Learn how to add or update photos in Localworks.
-
Advanced Filters in Localworks
Learn how to apply an advanced filter on your dashboard pages.
-
Available metrics in Localworks
Learn the definitions of available metrics in Analytics and Reports.
-
Edit entity information in Localworks
Learn how to make changes to entities.
-
Unusual activity error at login
Learn why you might see this error when you sign in to your Turbify account.
-
Localworks Analytics Overview
Learn more about receiving insights from your dashboard.
-
Approve or reject posts and comments
Learn more about approving or rejecting social posts or comments.
-
FAQ: Advertisements in Turbify email
Learn more about ads in your mailbox.
-
Add and delete a payment method
Learn how to add and delete a credit or debit card and a PayPal account from your billing information.
-
Update or replace an existing payment method
Learn how to make changes to an existing payment method or replace it entirely.
-
Change or assign a payment method
Learn how to switch out a payment method or associate it with another service.
-
Recover your Turbify login ID
If you forget what email address you use sign in with, learn how it can be recovered.
-
Reset your Turbify password
Learn how you can reset your login ID password if it's been forgotten.
-
Finance Tracker
Learn more about the finance tracker.
-
Enable your security certificate for Business Maker Online
Learn how to make your domain and site pages load securely using https.
-
Privacy Dashboard in business email
Learn how to view and manage data associated with your account.
-
Billing for multi-location Localworks
-
Manage multiple locations in Localworks
Manage multiple locations in Localworks
-
FAQ: Website Design Service change plan and Web Hosting add-on
Learn more about switching your Website Design Service plan or adding a Website Design Service add-on.
-
FAQ: Item limits in Merchant Solutions
Learn how to help prevent possible publishing issues caused by the large amount of products in your store.
-
First Data RapidConnect Upgrade
Learn more about upcoming changes to First Data Merchant Services and what you need to do if you are impacted by the RapidConnect upgrade.
-
FAQ: Automatic email forwarding end-of-life
Automatic forwarding of email for Turbify email accounts is being discontinued. This article will describe options for those impacted.
-
Degraded browsing experience while using Firefox on Merchant Solutions storefronts
Some shoppers using Firefox to browse Merchant Solutions hosted stores may not be able to load certain assets such as CSS and Javascript files.
-
Add additional custom statuses
Learn how to set up custom shipment status options in your order details page.
-
FAQ: SGS Technologies domains and Turbify
Learn about your domain registration, how to transfer your domain name and/or account, and more info on this legacy plan.
-
FAQ: Commerce Central end-of-life
Learn more about the end-of-life for all Commerce Central apps.
-
FAQ: Verizon's Small Business Essentials acquired by Infinite Computer Solutions
Learn more about our acquisition, subsequent rebranding, and how it may impact you.
-
New RBI Requirements for Recurring Payments
Learn more about how new RBI regulations may impact your account with Turbify and your options to keep your account active. This article is only intended for customers whose payment method is based in India.
-
FAQ: Managing your Website Design Basic site after it is published
Learn more about how to manage your website after your Website Design Basic build is completed.
-
FAQ: Site Solution end-of-life
Now is the time to get a modern website. Effective January 15th, 2023, websites built using Site Solution are no longer editable or supported.
-
FAQ: Turbify is now offering cPanel
We are now offering cPanel with new Web Hosting plans and will be upgrading existing customers to cPanel in early 2023.
-
Cloning a WordPress Website
Learn how to clone a WordPress website to use for staging.
-
cPanel Index
A listing and guide to all the help pages available for cPanel users.
-
Copy a WordPress website
Learn how to copy a WordPress website to another instance.Â
-
FAQ: Turbify name servers are being updated
As part of our continued upgrades that we are making to our services, the time has come to retire our old name servers that we used with Yahoo. This article details what that may mean for you.
-
FAQ: Merchant Solutions Updates
As part of the recent acquisition of Yahoo Small Business and rebranding to Turbify, we are working behind the scenes to technically separate from Yahoo. Learn more about how this may impact your Merchant Solutions account.
-
FAQ: Important information about your hosting upgrade
We are making upgrades to our hosting services and introducing cPanel. This article will help you understand what these hosting upgrades mean for your account and what you may need to do after the upgrade is complete.
-
WordPress Core checksum verification
Learn how to check the integrity of your WordPress core files.
-
WordPress Smart Update
Learn how to test your WordPress updates before moving to production.
-
Scanning existing WordPress installations
Learn how to scan for an existing WordPress installation.
-
WordPress Maintenance mode
Learn how to activate maintenance mode while updating your website.
-
Add social media links to the maintenance page
Quickly add social media links to your maintenance page.
-
Add a countdown timer to the maintenance page
Let visitors know when your website will be available by adding a countdown timer to your maintenance page.
-
How can I change the maintenance page background?
Learn how to change your maintenance page from the default background to a custom one.
-
Enable hotlink protection
Learn how to enable hotlink protection to block websites from embedding your content on another website.
-
Disable search engine indexing
Learn how to turn off search engine indexing while your site is in development.
-
Enable WordPress debugging
Learn what debugging is and how to activate it to find WordPress errors.
-
Logging events in WordPress
Learn how to access WordPress event logs.
-
WordPress Management Index
A listing of the most common help pages available for WordPress Management page.
-
Create a backup using WordPress Toolkit
Learn how to backup and restore a single website using WordPress Toolkit.
-
What is WordPress Toolkit?
Learn more about the WordPress Toolkit and how it works with cPanel.
-
What is cPanel?
Learn about cPanel and how it can help you manage your website.
-
WordPress security updates
Learn how to review and update WordPress security alerts.
-
FAQ: What is happening with my yahoosites.com website?
Changes are coming for those using a yahoosites.com subdomain for their website. This article covers the changes and what actions are needed to prepare.
-
What to do if your website is flagged as malicious by Google
Learn how to clear a compromised website search engine flag.
-
Editing .htaccess and configuring .htaccess with Turbify design tools
Learn about editing .htaccess that may be needed for use with certain Turbify website design tools.
-
Update WordPress Site URL
Learn how to update your website's URL.
-
Turbify Feature Availability
Learn about product features that have been recently updated or are temporarily unavailable while undergoing updates.
-
Imunify360 malware scan review
Learn about the Imunify360 malware scanner.
-
SSL troubleshooting guide
Learn how to troubleshoot common SSL issues.
-
Uninstall your security certificate in SSL Manager
Learn how to uninstall an SSL certificate.
-
Exclude your domain from AutoSSL
Learn how to exclude or include your domain when you run AutoSSL.
-
Enable LiteSpeed Cache
Learn how to set up LiteSpeed Cache.
-
WooCommerce set up wizard
Learn how to quickly set up WooCommerce.
-
WooCommerce set up checklist
Learn how to set up products, payments, and tax rates in WooCommerce.
-
Set up products in WooCommerce
Learn how to manually add a product to WooCommerce.
-
Set up payment methods in WooCommerce
Learn how to set up payment methods and WooPayments.
-
Set up tax rates in WooCommerce
Learn how to set up tax rates in WooCommerce.
-
Set up marketing tools in WooCommerce
Learn about the marketing tools in WooCommerce.
-
Set up shipping in WooCommerce
Learn how to set up shipping in WooCommerce.
-
Personalize your WooCommerce store
Learn how to add a logo and create a homepage for your WooCommerce store.
-
Reviewing store analytics in WooCommerce
Learn more about how to create reports and review store analytics in WooCommerce.
-
Managing orders in WooCommerce
Learn how to manage customer orders in WooCommerce.
-
Configuring WooCommerce settings
Learn how to configure WooCommerce settings.
-
WooCommerce Index
Learn more about WooCommerce and managing your store.
-
WooCommerce Menu Cart
Set up the WordPress menu cart for WooCommerce.
-
Configure Directory Indexes in cPanel
Learn how to configure a directory index.
-
Create coupons in WooCommerce
Learn how to create coupons in WooCommerce.
-
Mail error "421 socket error connection dropped" sending to Business Mail
How to handle the mail error "421 socket error connection dropped" from third-party senders.
-
How do I install PHP Pear Packages?
Learn how to install PHP pear packages in cPanel.
-
Merchant Solution Index
A listing and guide to all Help Pages for the Merchant Solution tool.
-
What is DNSSEC and does Turbify support it?
Learn abound DNSSEC and Turbify.
-
UPS OAuth Connection
Learn how to connect to UPS via OAuth.
-
FAQ: Sales tax
Learn about the sales tax charge for Turbify products.
-
Sales tax exemption request
Learn how to file a sales tax exemption.
-
How to read your billing invoice
Learn how to read your Turbify billing invoice.
-
FAQ: Annual and multi-year billing renewal update
Learn more about the updated billing renewal process for annual and multi-year plans.
-
Access Turbify with Google Sign in
Learn how to access your Turbify services with Google Sign in.
-
Set up business email in Outlook for Windows
Learn how to set up your business email in the latest version of Outlook for Windows.
-
502 Bad Gateway Error Reduction Tips for your Store
Learn more about how to reduce the 502 bad gateway errors you may encounter with your store.
-
Enterprise Web Hosting Index
A listing and guide to all of the help pages available for Enterprise Web Hosting users.
-
Manage your Enterprise Builder Web Hosting site
Learn how to access your enterprise builder editor.
-
How do I create a new site in Enterprise Builder?
Learn how to build a new site in Enterprise Builder.
-
How do I add a page in Enterprise Builder?
Learn how to add a page in Enterprise Builder.
-
How do I delete a page in Enterprise Builder?
Learn how to delete a page in Enterprise Builder.
-
How do I rename a page in Enterprise Builder?
Learn how to rename a page in Enterprise Builder.
-
Add a video in Enterprise Builder
Learn how to add a video in Enterprise Builder.
-
How do I duplicate a page in Enterprise Builder?
Learn how to duplicate a page in Enterprise Builder.
-
How do I add a section to a page in Enterprise Builder?
Learn how to add sections in the Enterprise Builder design tool.
-
How do I delete a section from a page in Enterprise Builder?
Learn how to delete sections in the Enterprise Builder design tool.
-
How do I move a section in Enterprise Builder?
Learn how to move sections in the Enterprise Builder design tool.
-
Remove items in a section in Enterprise Builder
Learn how to delete individual text, titles, images, and other data from your site pages.
-
Manage Section Settings in Enterprise Builder
Learn how to manage section elements and settings on your Enterprise Builder site.
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Add social media widgets and icons in Enterprise Builder
Learn how to add social media widgets and icons to your Enterprise Builder site.
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Manage your site menu in Enterprise Builder
Learn the many ways in which you can display the navigation links on your Enterprise Builder site.
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Add a submenu to your site in Enterprise Builder
Learn how to add a submenu to your Enterprise Builder site menu.
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How do I add links in Enterprise Builder?
Learn how to create various types of links in the Enterprise Builder design tool.
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How do I add, replace or delete images in Enterprise Builder?
Learn how to add, replace and remove images in your Enterprise Builder site.
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How do I add text in Enterprise Builder?
Learn how to add and edit text in Enterprise Builder.
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Add a map for your business location in Enterprise Builder
Learn how to add a map in Enterprise Builder.
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Add a contact form in Enterprise Builder
Learn how to add a contact form in Enterprise Builder.
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Add a popup in Enterprise Builder
Learn how to enable and manage a popup on your Enterprise Builder site.
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Undo and restore your site in Enterprise Builder
Learn how to revert changes you make while editing your website and how to restore your site.
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Add a favicon to your Enterprise Builder site
Learn how to add a favicon to your Enterprise Builder site.
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Add Google Analytics to your Enterprise Builder site
Learn how to implement Google Analytics into your Enterprise Builder site.
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Preview your Enterprise Builder site
Learn how to see mobile, tablet, and desktop previews of your Enterprise Builder site before publishing.
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How do I publish an Enterprise Builder site?
Learn how to publish your Enterprise Builder site to the web.
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Access and manage Secure Forms
Welcome to the control center for your Secure Forms account.
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Create a Secure Form
Learn how to create a secure form.
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Edit a Secure Form
Learn how to edit a secure form.
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Delete a Secure Form
Learn how to delete a form.
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Create a Secure Forms theme
Learn how to create a secure form theme.
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Secure Form settings
Learn more about Secure Form settings.
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Review Secure Form submissions
Learn how to access form submissions.
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Publish a Secure Form
Learn how to publish a secure form.
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Clone a Secure Form
Learn how to clone a form.
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Preview a Secure Form
Learn how to preview a form before publishing.
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Timestamps in business email
Learn how email message timestamps work in Yahoo Mail.
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Print a message in your business email
Learn how to create a printer-friendly version of a message in your mailbox.
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Automatically save sent messages
Learn how sent messages are handled.
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Yahoo Mail Error: Your login session has expired
Learn why you could be prompted to sign back in to your Yahoo Mail account.
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Spell-check your Yahoo Mail
Most web browsers check for spelling errors while you're composing emails.
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Find notes in Notepad
Learn how to locate your notes in Yahoo Mail Notepad.
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View and save a webpage's source code
Learn how to view and save a webpage's source code to help resolve issues.
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Block images in your incoming business emails
Learn how to choose whether or not images are displayed in emails you receive.
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What is Basic Mail?
Learn why some features may be missing from your business email and why the interface may look different.
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Remove a product from your Turbify Store feed
Learn how to exclude an item from appearing in your shopping feed.
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How do I contact Turbify customer experience?
Learn how to get in touch with customer service via chat, email, online ticketing, and phone.
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Troubleshoot web browser issues
Learn how solve common browser related problems by utilizing a private browsing or incognito window and clearing your cache and cookies.
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Fix export to CSV failures in Yahoo Contacts
Learn how to remove the special characters in a contact's details that can cause export failures.